Dropbox Business Logo
Dropbox Business Logo
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Enterprise Grade Security Controls

86

Real-Time Synchronization

85

Drag and Drop User Interface

85

Data Loss Prevention

84

Mobility Support

84

Large File Optimization

84

3rd-Party Integrations

84

Electronic Signatures

84

Audit Trail

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Quality of Features

85

Usability and Intuitiveness

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Vendor Support

82

Dropbox Business Reviews

Glory O.

  • Role: Industry Specific Role
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2025

Fast and secure cloud storage solution

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

It’s fast syncing and extensive integrations makes it different from other similar products

What is your favorite aspect of this product?

Fast Syncing

What do you dislike most about this product?

High cost for advanced features

What recommendations would you give to someone considering this product?

It’s a good product

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Olatunbosun J.

  • Role: Consultant
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

Good product. Easy to use

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

Secure and takes large files. Up to 100GB.

What is your favorite aspect of this product?

It's very easy to use.

What do you dislike most about this product?

Lack of anything project management

What recommendations would you give to someone considering this product?

Easy to use as previously said but a little pricey. Worth it if you collaborate with big files.

Pros

  • Continually Improving Product
  • Efficient Service
  • Saves Time
  • Client Friendly Policies

Cons

  • Under Delivered

Matthew P.

  • Role: Finance
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

I use dropbox for file storage

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

Has automatic backup with two factor authentication so our files are secure

What is your favorite aspect of this product?

Supports storage of all formats and allows editing documents, signing them and also can share files without leaving dropbox

What do you dislike most about this product?

The pricing is high

What recommendations would you give to someone considering this product?

File storage and editing all in one app

Pros

  • Saves Time
  • Reliable
  • Performance Enhancing
  • Unique Features

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