Dropbox Business Logo
Dropbox Business Logo
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Enterprise Grade Security Controls

86

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

84

Data Loss Prevention

84

Large File Optimization

84

3rd-Party Integrations

84

Electronic Signatures

84

Audit Trail

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Quality of Features

85

Usability and Intuitiveness

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

84

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Vendor Support

82

Dropbox Business Reviews

Sagar S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

Save large files and easy to access from anywhere

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

This has ultimate feature to save large files and create separate folder and access from anywhere to manage the files. This is best option to save data securely.

What is your favorite aspect of this product?

Take less time to upload files and allow me to create folders which helps me to navigate the files and folders. I can save all files in one place.

What do you dislike most about this product?

Good tool, nothing negative about this.

What recommendations would you give to someone considering this product?

Good to save your files and easy to access from anywhere.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Randy H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Dropping Files, Not the Ball -Dropbox!

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

When it comes to file storage and collaboration, Dropbox Business is like the dependable coworker who always shows up prepared. It’s not just about cloud storage—it’s about making teamwork seamless, secure, and fast. What really makes it stand out in a crowded market is its simplicity paired with enterprise-grade features. Even in a fast-paced IT environment like ours, where we juggle massive files and tight deadlines, Dropbox keeps up without breaking a sweat.

What is your favorite aspect of this product?

The version history feature is a lifesaver. Imagine restoring an overwritten configuration file just minutes before a deployment. That’s not just a hypothetical—it happened to us. And the granular permissions system ensures sensitive data stays protected. Another standout? The Paper tool. It might not seem like much at first, but having a lightweight, collaborative space for brainstorming and documenting IT processes has added surprising value to our workflows.

What do you dislike most about this product?

Offline access on mobile devices can be a little finicky, which is frustrating when working remotely without reliable internet.

What recommendations would you give to someone considering this product?

Dropbox Business has been invaluable for us. It’s reduced the time wasted on email attachments and brought clarity to collaboration, especially during high-stakes projects. Plus, with automated backups and enterprise-level security, we can focus on problem-solving instead of worrying about losing critical data

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Anay M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

Use Dropbox for simple, secure and seamless Collab

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox has always been known for its intuitive interface and ease of use. Compared to some enterprise-grade solutions that can be complex to navigate, Dropbox Business excels in its simplicity. The core of Dropbox's strength lies in its robust synchronization technology. Files sync quickly and reliably across devices, ensuring everyone has access to the latest versions. It provides a balanced and reliable solution that caters to a wide range of business needs. Its focus on simplicity, seamless sync and strong collaboration makes it a popular choice for teams of all sizes.

What is your favorite aspect of this product?

It has to be its seamless and reliable synchronization and this is the core functionality that sets Dropbox apart. The ability to effortlessly sync files across multiple devices and platforms, ensuring everyone has the latest version, is incredibly valuable for individuals and teams. It eliminates the confusion of version control and streamlines collaboration. The reliability of Dropbox's sync technology is the foundation upon which everything else is built.

What do you dislike most about this product?

The basic file searching is adequate but the advanced search features could be improved a lot. Searching within document content, using more complex Boolean operators, or filtering by specific file properties isn't as robust as I'd like. Though rare but sync conflicts still occur occasionally, especially when multiple users are editing the same file simultaneously and, it can sometimes lead to duplicated files or lost changes, requiring manual intervention to resolve.

What recommendations would you give to someone considering this product?

I'd surely recommend Dropbox Business to anyone looking for a user-friendly, reliable and secure cloud storage and collaboration solution that integrates well with other tools and can scale with their business. Whether it's a small startup or a large enterprise, Dropbox Business can scale to meet their needs. The intuitive interface requires minimal training, allowing teams to get up and running quickly and If data security is a top priority, it has robust security measures, including encryption, access controls and audit logs, to protect sensitive information.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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