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Dropbox

Dropbox Business

Composite Score

9.0 /10

CX Score

9.2 /10

913 Reviews Write a Review

Claim Software

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details

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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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2024 Data Quadrant Champion

2024

0 Top Rated Capabilities

1 Top Rated Features

2024

2023 Data Quadrant Champion

2023

0 Top Rated Capabilities

5 Top Rated Features

2023

Service Experience
Product Impact

2023

0 Top Rated Capabilities

1 Top Rated Features

2022

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative

4% Neutral

94% Positive

Pros

Enables Productivity
Reliable
Saves Time
Respectful

Feature Ratings

Average 85

Access Control and Rights Management

Team Collaboration

Enterprise Grade Security Controls

Real-Time Synchronization

Drag and Drop User Interface

Data Loss Prevention

Mobility Support

Large File Optimization

3rd-Party Integrations

Electronic Signatures

Audit Trail

Vendor Capability Ratings

Average 84

Ease of Implementation

Business Value Created

Ease of Data Integration

Quality of Features

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

Dropbox Business Reviews

Sana M.

Role: C-Level
Industry: Food and Beverage
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2022

Great product but could include more features

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

The speed of updating and synchronisation of changes is faster than other softwares, this is quite important for softwares of this type

What is your favorite aspect of this product?

Straight forward to use

What do you dislike most about this product?

The maximum storage capacity should be increased

What recommendations would you give to someone considering this product?

If they dont need a huge amount of storage but fast uploading then this is a great product.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Anita T.

Role: Sales Marketing
Industry: Food and Beverage
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2022

"Online Storage That Is Safe and Secure"

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business plans are less expensive and it's also easy to use.

What is your favorite aspect of this product?

"ClickUp is a stroke of genius" I really like how Dropbox Business makes it simple to exchange items such as images and pdfs with all of my other coworkers. This is one of its many beneficial features.

What do you dislike most about this product?

It is unacceptable to me that there is a limit on the amount of space available for storage and that more space comes at a premium price.

What recommendations would you give to someone considering this product?

Businesses that want an easy method to share data like PDFs and pictures may consider using Dropbox Business, which comes highly recommended by me. The software is user-friendly and everyone may benefit from its ability to synchronize with Dropbox on their PC.

Pros

Unique Features
Efficient Service
Effective Service
Saves Time

Thomas W.

Role: Industry Specific Role
Industry: Food and Beverage
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2022

Drop your files and be worry free!

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business is my favorite one among all other platforms because it provides ease of use and reliability of files access and storage. You can share and store files (even large files) without much hassle and struggle. It is very intuitive and easy to use even if you are new to this platform.

What is your favorite aspect of this product?

Dropbox Business is your cloud storage and data backup platform. It is a heaven for people who work online and companies who want to go completely remote. The safe and secure way to be in touch and share files like usual is dropbox. It is operable on all devices all the time. One of my favorite features is its offline access.

What do you dislike most about this product?

Searching for specific files after a period of time is a complete hassle because dropbox’s search feature is not very dreamy in fact it lacks basic robust functions. It is quite a bummer because when in a hurry you will be even later.

What recommendations would you give to someone considering this product?

There are a few bummers here and there, but if you look at the complete picture of this one, it is amazing. An overall complete tool that is greatly beneficial for companies overall. its pricing might not be very suitable for small companies but midsize and large companies can get their benefits.

Pros

Trustworthy
Efficient Service
Fair
Helps Innovate

Dropbox Business

What is Dropbox Business?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Champion

2023 Data Quadrant Champion

Dropbox Business Ratings

88 Likeliness to Recommend

96 Plan to Renew

1 Since last award

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Dropbox Business?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Access Control and Rights Management Ability to discretely control who can access the file.

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Mobility Support Software is optimized for mobile usage.

Large File Optimization Contains optimizations for transfers of large files.

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

Audit Trail View all previous activity including any recent edits and user access.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Dropbox Business Reviews

Sana M.

Great product but could include more features

Likeliness to Recommend

Pros

Anita T.

"Online Storage That Is Safe and Secure"

Likeliness to Recommend

Pros

Thomas W.

Drop your files and be worry free!

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Access Control and Rights Management

Team Collaboration

Enterprise Grade Security Controls

Real-Time Synchronization

Drag and Drop User Interface

Data Loss Prevention

Mobility Support

Large File Optimization

3rd-Party Integrations

Electronic Signatures

Audit Trail

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Ease of Data Integration

Quality of Features

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support