Dropbox Business Logo
Dropbox Business Logo
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Enterprise Grade Security Controls

86

Real-Time Synchronization

85

Drag and Drop User Interface

85

Data Loss Prevention

84

Mobility Support

84

Large File Optimization

84

3rd-Party Integrations

84

Electronic Signatures

84

Audit Trail

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Quality of Features

85

Usability and Intuitiveness

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Vendor Support

82

Dropbox Business Reviews

Alfred L.

  • Role: Finance
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Reliable platform to store documents

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

We have a single location where we can interact and collect ideas and files that are shared among all members. We can share more efficiently and have access to the files that each team member is working on. We no longer have to rely on long emails with several attachments to download and store, and then worry about whether or not it is the most recent version.

What is your favorite aspect of this product?

I like being able to access shared files with my colleagues. All of our files are kept in one place and are easily accessible from mobile, laptop, or desktop devices. I also enjoy the option to save a copy with the current user if the file is open. This aids in keeping track of file modifications. Dropbox is versatile in terms of file management, and its to-do list is fantastic; it recognized our assignment as completed and alerted us of pending chores. We can quickly share and save client information in Dropbox's cloud since it is connected with Zoho Meeting, and we can easily send a message in Dropbox's user profile.

What do you dislike most about this product?

My only gripe is the size restriction that comes with the purchase. My teams normally maintain the files for roughly a year before moving them to another server. So storing files for a year quickly consumes the allocated capacity. As a result, we must continually remove files to create way for new ones. To access all of the files in your Dropbox, we're enjoying a really secure experience generating, sharing, and maintaining our files, as well as keeping our team collaborative. We have not yet encountered any particular issue. In reality, it took up relatively little hard drive space, which increased our systems.

What recommendations would you give to someone considering this product?

It is highly recommended for all businesses, regardless of size; it is a universal tool for sharing, producing, and transferring data. There is plenty to say about Dropbox; its mobile app is simple to use and effective, allowing us to interact with our team. The ability to exchange material in an orderly manner and remain up to speed on what each team member is working on is the most significant enhancement provided by this program.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Efficient Service

Douglas R.

  • Role: Sales Marketing
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Great way to sync files to the cloud.

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

It is well priced and very easy to use.

What is your favorite aspect of this product?

Dropbox Business is an evergreen utility since it doesn't try too hard. You can quickly identify which people of your team need access to the tool since you have access to files, folders, and groups. In addition, I liked how easy it was to get in touch with other businesses. When working on data management, this allowed us to collaborate on numerous data files without any hassles, and it also allowed us to ask other collaborators about specific data pockets and save time by not having to attend several meetings to settle a tiny problem or mistake.

What do you dislike most about this product?

The paid version is overkill for me; I'd rather have a basic, open-source file manager. Why a makeover of Dropbox is necessary if it wants to stay a success. Simplifying Dropbox's administrative interface and making it more appealing to small companies would be preferable than demanding a minimum of three users. A single user is sufficient for certain teams.

What recommendations would you give to someone considering this product?

It's a good cloud storage choice for both business and personal use.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Clovis G.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Great cloud storage solution.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox cloud storage is useful for a variety of reasons. It enables excellent cooperation by allowing users to exchange info with others and collaborate on various files. It is also well-known as an outstanding data collaboration tool. We may utilize Dropbox for business to store shared files that will be modified by several people. We save huge files as well as file transfers between users. It enables us to operate in a very successful digital collaborative environment.

What is your favorite aspect of this product?

Dropbox is the world's leading app for storing important data in cloud storage. I've been using the service for years, and I've become a happy user with every update because it's becoming more powerful and popular every day because of its secure service, what I like about Dropbox is the impressive management of all content. I like the Dropbox business because I can save files and folders and share them with my team. Add the file to a team space where multiple people can edit the file together.

What do you dislike most about this product?

What I don't like about Dropbox Business is that it occasionally duplicates files that you're working on with your team. Old versions of files are frequently retained many times. I dislike how long it takes for items to upload. It's not perfect, but it's a fantastic product altogether.

What recommendations would you give to someone considering this product?

I suggest Dropbox Business to all individuals, institutions, and businesses since it provides us with several benefits in terms of storage, sharing, and file transfer. It has a very reasonable price and a lot of storage capacity. Dropbox's real and professional users have faith in it. It not only keeps our data safe, but it also allows us to access it at any time and from any location.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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