Dropbox Business Logo
Dropbox Business Logo
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Enterprise Grade Security Controls

86

Real-Time Synchronization

85

Drag and Drop User Interface

85

Data Loss Prevention

84

Mobility Support

84

Large File Optimization

84

3rd-Party Integrations

84

Electronic Signatures

84

Audit Trail

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Quality of Features

85

Usability and Intuitiveness

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Vendor Support

82

Dropbox Business Reviews

Joe F.

  • Role: Human Resources
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Easy and Safe Storage

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

It has good technical support, and it is a very easy program to use, it is much better than other programs.

What is your favorite aspect of this product?

Data may be shared across several devices through syncing and distribution. Additionally, you may choose the level of protection for the shared file or folder. After trying a few different services, I've decided that Dropbox is the best.

What do you dislike most about this product?

Since they've made so many adjustments since the first time I used it, I can't think of anything I don't like about it. There is nothing I can do at this moment to improve the solution.

What recommendations would you give to someone considering this product?

My first-hand knowledge of the software came from participating in our company's secure online meetings and hearing the thoughts and ideas of my coworkers. Many levels of security are used by Dropbox Business in order to keep the user's data safe. This includes high-security measures for the software itself.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Unique Features
  • Efficient Service

Orianne G.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

You can consult the stored data at any place

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

It is easy to use when dealing with materials involving many departments because you can grant viewing and editing authority to each file or folder in Dropbox. Also, since files are downloaded and uploaded quickly, there is no waiting time and you can handle them without stress. When there is the material you want to review quickly, even if you are not on the company PC, such as when you are away, you can review and download it from your smartphone or tablet as long as you have Internet access.

What is your favorite aspect of this product?

We store and share various materials and files, such as schedule management, with our business partners. Because it is secure, I am comfortable utilizing it. If you install the software, you can read and write files with Explorer, so you can save files as if you were using an internal file server. Because you can share files in real-time, you can get your work done quickly and smoothly.

What do you dislike most about this product?

It is intuitive and easy to use, but it would be nice to have an easy-to-understand manual that suits its purpose. I couldn't see a specific folder in the permission settings, so I had difficulty setting it up.

What recommendations would you give to someone considering this product?

Data can be saved independently of the PC. Data can be shared without USB and without sharing emails. It is feasible to cut down on the amount of time and effort required to transmit the data. If you put the shared data in the company's shared folder, some people cannot browse the folder or edit it, which is very inconvenient when editing the shared data. Dropbox makes it easy to set viewing and editing permissions for each folder, which eliminates the above problems and ensures more efficient editing of shared data.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Natalie R.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

"Fast and simple" file storage

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

very easy to use program, has an efficient customer service.

What is your favorite aspect of this product?

Thank goodness for the dropbox service, which is so well-organized! If we share files, we can easily organize them and make them available to everyone in the workplace without having to rely on our local drive to store them.

What do you dislike most about this product?

In terms of aesthetics, the website's user interface and design irritate me. Additionally, I don't like the fact that only one administrator may use the dropbox admin capabilities for each business; it's difficult to have numerous administrators in one company but only one has access to the dropbox admin tools.

What recommendations would you give to someone considering this product?

Dropbox is a lifesaver for me, and I urge others to do the same.

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Efficient Service

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