Dropbox Business Logo
Dropbox Business Logo
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Enterprise Grade Security Controls

86

Real-Time Synchronization

85

Drag and Drop User Interface

85

Data Loss Prevention

84

Mobility Support

84

Large File Optimization

84

3rd-Party Integrations

84

Electronic Signatures

84

Audit Trail

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Quality of Features

85

Usability and Intuitiveness

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Vendor Support

82

Dropbox Business Reviews

Diana T.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Dropbox is the best record storage choice.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business is extraordinary because you can get to it on your computer as though it were a neighborhood organizer. There is a lot of ability to have the documents naturally transferred and saved to Dropbox once you close out the record. Moreover, you can get to records anyplace you have a gadget and web, making it simple to team up with associates on documents and activities.

What is your favorite aspect of this product?

The Dropbox Business version is a breeze to utilize. Having numerous people chipping away at a similar material simultaneously significantly upgrades efficiency. You can take notes or reexamine a report during a meeting. With Zoom coordination, you have an optimal cooperative workplace. Our association depends on Dropbox to keep every single essential paper, so we make a point to back up all of our programming records there also. Since the security is so great, we can constantly get in when we really want to without stressing.

What do you dislike most about this product?

A sluggish internet connection won't accelerate the method involved with uploading enormous documents. Everything in the workplace runs slowly for reasons unknown that I still can't seem to find. The changes could find an opportunity to synchronize. This kind of program needs a couple of little changes to be fantastic, as I would see it.

What recommendations would you give to someone considering this product?

This application, in my experience, develops group thoughts while keeping a protected spot. Dropbox Business is used for some layers of insurance for client documents, and the application's security systems are set to exclusive requirements to guard client data. The plan is straightforward, instinctive, and commonsense. All that you want might be found in this application. No unessential liveliness upset the experience.

Pros

  • Effective Service
  • Reliable
  • Trustworthy
  • Efficient Service

Vasanthi R.

  • Role: Finance
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Reliable file sharing solution.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Secure storage for large/heavy files. File accessing is easy. Affordable price.

What is your favorite aspect of this product?

Backup of files feature. Unlimited storage for any file size. Security is impressive. Real time synchronization. Ability to share files with external users by link.

What do you dislike most about this product?

Previewing of files is so difficult.

What recommendations would you give to someone considering this product?

Dropbox Business is an excellent File storage and sharing product.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Karan S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

A decent, but dated, file sharing service

Likeliness to Recommend

6 /10

What differentiates Dropbox Business from other similar products?

The biggest thing Dropbox Business used to offer as a unique product was a native app (widget of sorts) that would allow for real-time synchronization of files between the remote server and local devices (and this worked across devices). While it was an industry innovation before, other file sharing services now provide the same functionality. The biggest current differentiator is the ability to integrate with A LOT of other widely used tools. Google Cloud, Microsoft Office (as a destination to save files), etc, have all proved to be useful integrations.

What is your favorite aspect of this product?

My favorite aspect is the real-time sync across multiple devices.

What do you dislike most about this product?

The user interface leaves a lot to be desired. File indexing is also lacking, which results in it being somewhat difficult to find files using search functionality. The group and user policies are also a little confusing - it's nothing that speaking to customer support can't help clear up, though. Authorization and access restrictions are seldom easy to implement from the beginning, and the same can be said for Dropbox Business.

What recommendations would you give to someone considering this product?

Be mindful that you have someone who will own and manage access control (ideally a centralized IT department) otherwise things can get messy. There are other options out there (such as Google Drive for Enterprise) which are better options, in my opinion.

Pros

  • Trustworthy
  • Fair
  • Altruistic
  • Enables Productivity

Cons

  • Commodity Features
  • Charges for Enhancements
  • Leverages Incumbent Status

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