Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Acts with Integrity
  • Helps Innovate

Feature Ratings

Average 86

Access Control and Rights Management

87

Team Collaboration

86

Real-Time Synchronization

86

Enterprise Grade Security Controls

86

Drag and Drop User Interface

85

Data Loss Prevention

85

Large File Optimization

85

Mobility Support

85

Audit Trail

84

Electronic Signatures

84

3rd-Party Integrations

84

Vendor Capability Ratings

Average 85

Ease of Implementation

86

Business Value Created

86

Quality of Features

86

Ease of Data Integration

86

Usability and Intuitiveness

85

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

83

Vendor Support

82

Dropbox Business Reviews

Muheet I.

  • Role: C-Level
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Security and direct file transfer.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox is very different from other platforms because it offers a group storage service, where you can store files and your team can access them at any time. It offers access to files and documents without an internet connection, and allows you to add special keys to files and thus maintain privacy when sharing files throught direct links. It allows you to view, edit and manage new documents without having to download them.

What do you dislike most about this product?

The digital signature system needs to be improved as a whole, as it offers unattractive signature templates, and there are errors that appear when several people try to digitally sign a shared document, which means that files must be signed individually. Another thing that could be improved in Dropbox is the costs, as its base price increases significantly as the TB space of the Dropbox Business account increases.

What recommendations would you give to someone considering this product?

My main recommendation is to connect all devices simultaneously to the Dropbox account, this way you will have access to your files from any device and you will have access to the cloud no matter what device you use, you will always have access to your cloud and you will be able to share new files, that is really beneficial and boosts the overall results.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy
  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Nov 2024

Reliable and Professional Product

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Yomabasi Fortune B.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Awesome product!

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business stands out for its ease of use, seamless collaboration, and wide integrations with tools like Slack and Adobe. It offers advanced file recovery, version history, and strong security features, including two-factor authentication and detailed access controls, making it ideal for teams needing simple, secure file management and flexible workflows.

What is your favorite aspect of this product?

My favorite aspect of Dropbox Business is its **user-friendly interface and seamless integration** with a wide range of productivity tools. This ease of use, combined with the ability to connect with popular applications like Slack, Zoom, and Adobe, allows teams to streamline their workflows without constantly switching platforms. This integrated experience makes collaboration intuitive and efficient, helping teams focus more on their projects and less on managing files and tools.

What do you dislike most about this product?

One limitation of Dropbox Business is its **lack of native project management and task-tracking tools**. While excellent for file storage and sharing, it doesn’t offer built-in tools for assigning tasks, tracking deadlines, or managing workflows directly within the platform. This can be inconvenient for teams needing more than just file sharing, as they may have to rely on additional tools for full project coordination, adding complexity and potential costs.

What recommendations would you give to someone considering this product?

To make the most of Dropbox Business, use its integrations with tools like Slack and Microsoft Office, set up secure file permissions, and take advantage of file recovery and version history. Organize files with shared folders and consider additional project management tools if your team needs task tracking, as Dropbox doesn’t offer in-depth workflow features. These tips help ensure smooth and secure collaboration.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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