

What is Dropbox Business?
Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceDropbox Business Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Dropbox Business.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
96 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dropbox Business?
Pros
- Enables Productivity
- Reliable
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Access Control and Rights Management
Team Collaboration
Enterprise Grade Security Controls
Real-Time Synchronization
Drag and Drop User Interface
Data Loss Prevention
Mobility Support
Large File Optimization
3rd-Party Integrations
Electronic Signatures
Audit Trail
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Quality of Features
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Dropbox Business Reviews
Anna H.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted May 2022
"Dropbox is my favorite cloud storage."
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
It is a very safe program, but its customer service is very bad, there are programs that have much better customer service.
What is your favorite aspect of this product?
Files of all sorts may be stored in a Dropbox folder that can be shared with other Dropbox users. My data are safe with Dropbox, which keeps them in a container for 30 days in case they are accidentally destroyed. Incredibly fast download and upload speeds are a hallmark of the Dropbox service. Files may be uploaded and downloaded with ease. Also included is an excellent mobile app platform, which I use to distribute, upload and scan files.
What do you dislike most about this product?
After an issue, the customer care is not very helpful: the information they supply does not aid in solving the problem. When the storage capacity has been exhausted, files must be removed to create room for new ones.
What recommendations would you give to someone considering this product?
Yes, it's a fantastic cloud storage service for both corporate and personal usage.
Pros
- Reliable
- Unique Features
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.

Sandra H.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted May 2022
Easy and secure way to save files and collaborate.
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
Dropbox Business is where I keep and distribute business files. We never need to be concerned about system compatibility. For an online storage service, security is important. We are able to upload files reasonably rapidly. I believe it is sometimes as quick as file transfers to hard disks, everyone in our business now finds it much simpler to exchange multimedia content, such as films and photographs, with our media and graphic design teams.
What is your favorite aspect of this product?
I like the opportunity to share huge image and video files with customers that I would otherwise be unable to do owing to email file size constraints. It's also useful for providing colleagues with access to these files without having to send them an email. The user interface is beautiful and generally simple to use. I have no trouble orienting myself. The file management system is designed similarly to the majority of file systems on my PC and phone. I may use my Dropbox Business account to share and collaborate on files.
What do you dislike most about this product?
Dropbox Business has been fantastic, although the fee is greater than some quality competitors. There may be some free alternatives that can compete with the capabilities provided by Dropbox Business.
What recommendations would you give to someone considering this product?
If you need to share data with a large group of individuals, I prefer Dropbox because of the convenience of uploading things to the cloud for others to view. Just remember to keep your password safe and pay attention to the permissions you provide to files and folders. It might be perplexing, but it's actually rather straightforward if you look at the option's language.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.

Frances W.
- Role: Operations
- Industry: Biotechnology
- Involvement: End User of Application
Submitted May 2022
Robust file storage platform.
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
Strong security infrastructure and fast synchronization across device types, regardless of the number of devices connected to a particular account. As far as I am concerned, this is Dropbox point of differential from other storage platforms.
What is your favorite aspect of this product?
Dropbox is one of the few storage platforms, that allows me share files conveniently with non-platform (non-dropbox ) users. I basically can share my files with anyone , regardless whether they are a fellow user or on a different timezone.
What do you dislike most about this product?
The search function isn't effective enough for me. It basically searches through the titles of my saved files, without searching through the content of my saved files for similar words etc
What recommendations would you give to someone considering this product?
An excellent tool for organising files and making it accessible in real-time to a cross section of people , not minding how many they are.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.
