Dropbox Business Logo
Dropbox Business Logo
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

Filter By

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Enterprise Grade Security Controls

86

Real-Time Synchronization

85

Drag and Drop User Interface

85

Data Loss Prevention

84

Mobility Support

84

Large File Optimization

84

3rd-Party Integrations

84

Electronic Signatures

84

Audit Trail

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Quality of Features

85

Usability and Intuitiveness

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Vendor Support

82

Dropbox Business Reviews

Zethi B.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Dropbox is secured and works well.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox security levels and its array of collaboration infrastructure are areas where Dropbox differentiates itself. The ability to assign tasks ,manage tasks etc are not regular features one finds on other file storage platforms. At least the ones I have used.

What is your favorite aspect of this product?

With Dropbox , I have found it very convenient to share files with just about anyone. It just does not matter if the person I am sharing files with , uses Dropbox or not.

What do you dislike most about this product?

Search functionality struggles to search through the content of documents. Likewise , I don't like how Dropbox cloud synchronizes with my Dropbox folder every time I boot my computer. This tends to take too long to complete and affects my PC speed.

What recommendations would you give to someone considering this product?

Having files stored in a central location where it is always securely available , is the major theme around Dropbox and how it works.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Dareck M.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

You can easily share papers while you're on the go

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox offers options to keep your company organized and productive while maintaining the integrity of information from each department. It enables capabilities such as simplification, communication, data security, and increased cooperation. It is useful for file versioning and infinite file recovery, as well as controlling sharing permissions. Team management, device and location tracking, login, full user management options for admins, and centralized billing are great features. The addition of programs that provide advanced capabilities such as document editing, CRM, and electronic signatures simplify collaboration among team members.

What is your favorite aspect of this product?

I like Dropbox for its valuable features to: Provide a single area where both cloud content and traditional files can be stored. Remotely store and upload documents and photos from cell phones to PCs, as well as sync iPhone and desktop programs. It allows users to access content on the go by securely syncing content across all platforms, including computers and mobile phones. When modifications are made to any file, it is very useful to update the files on all devices. Files saved in Dropbox can be accessed without internet connection and deleted files can be recovered.

What do you dislike most about this product?

Even while Dropbox has several advantages, such as the ability to upload and access material, the technical support may be improved.

What recommendations would you give to someone considering this product?

I recommend Dropbox because it is simple to use and provides important features such as cloud-based file storage, sharing, and syncing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Andrea M.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Excellent for storing and exchanging files

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

the main difference is its ease of use.

What is your favorite aspect of this product?

Sharing folders or files with others while keeping them synced across several devices. Additionally, the shared file or folder may be secured. I've tried a few others, but Dropbox is by far the best.

What do you dislike most about this product?

My only complaint at this point is that they have made so many changes in such a short period of time that I can no longer think of anything negative to say about the product. Because of how far the answer has come, I can't see any way to enhance it.

What recommendations would you give to someone considering this product?

Using the tool, I've been able to see how the team's ideas interrelate and get comments in the private online meetings that take place at work. For the safety of its users' files, Dropbox Business uses many layers of protection, all of which are up to industry-standard security requirements, to ensure that no data is ever compromised.

Pros

  • Trustworthy
  • Unique Features
  • Efficient Service
  • Effective Service

Most Popular Dropbox Business Comparisons