Dropbox Business Logo
Dropbox Business Logo
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Enterprise Grade Security Controls

86

Real-Time Synchronization

85

Drag and Drop User Interface

85

Data Loss Prevention

84

Mobility Support

84

Large File Optimization

84

3rd-Party Integrations

84

Electronic Signatures

84

Audit Trail

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Quality of Features

85

Usability and Intuitiveness

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Vendor Support

82

Dropbox Business Reviews

Michael T.

  • Role: Operations
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Robust cloud file storage service

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business is an intuitive and secure cloud storage service that's easy to use. It makes it easy to store and organize documents in the cloud. It enhances collaborative work, efficiently manages organized file storage, and ensures quick access to documents at any time. It has the ability to back up files with file backups, which can be easily recovered from accidental deletions or virus attacks. It offers features that substantially improve collaborative work.

What is your favorite aspect of this product?

It allows you to send large files simply and securely. It can be accessed quickly and seamlessly from any computer or mobile device. It offers a fast and efficient way to organize and share files, optimizing collaborative work. File synchronization is very simple and hassle-free. It seamlessly integrates with communication apps like Slack and Zoom. The management console is very secure and easy to use.

What do you dislike most about this product?

The only thing they can improve is that sometimes it takes a long time or the file synchronization simply fails.

What recommendations would you give to someone considering this product?

Dropbox Business is a cloud storage service that works efficiently and is highly reliable. Makes it easy to organize, access, and share files. I recommend its implementation.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Grant G.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Dropbox dominates internet storage and syncing.

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

perhaps the only difference would be the price is very high.

What is your favorite aspect of this product?

Dropbox makes file syncing and sharing simple, allowing businesses to easily exchange and alter information stored in the cloud. This boosts the productivity of employees since they can access the information from any location, while also enhancing cooperation. Access to deleted files and documents is also made possible using the Dropbox service, which is extremely user-friendly and straightforward to use.

What do you dislike most about this product?

With Dropbox, there isn't much to complain about; the features and performance are both exceptional when compared to other cloud storage services; the only drawback I can think of is the pricing, which I personally find to be too expensive.

What recommendations would you give to someone considering this product?

If you need what I said previously, you may, of course, make use of Dropbox Business. You can count on it to be one of the best cloud storage providers in the industry. It is reliable and does not experience any downtime.

Pros

  • Effective Service
  • Client Friendly Policies
  • Client's Interest First
  • Transparent

Muhammad Daud S.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Great platform for Data storage and Sharing

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox as compared to OneDrive is a way more scalable and easy-to-use application and platform. Its cross-platform compatibility is a great value to the business using versatile vendors and platforms. Dropbox also has a great version history and it can be restored or retrieved at various levels.

What is your favorite aspect of this product?

I found Dropbox's business very helpful to run on all different devices under the same account. This is useful for the IT team to run backups from various servers and store them on the cloud. Another favorite aspect of Dropbox is the file version history which is easy tracking of any changes or amendments to the file. This allows the use of the restore feature to the exact file.

What do you dislike most about this product?

Certain files are prohibited to upload on the cloud if they have any encryption signatures. This affects certain database or SQL files to have trouble with cloud syncing and hence we have to introduce local storage for that. If Dropbox cloud syncing could allow all encrypted files to sync, this will resolve technical issues for IT Team.

What recommendations would you give to someone considering this product?

I would highly recommend Dropbox Business solution for any small, medium, or large business as it is a great backup utility and file sharing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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