Dropbox Business Logo
Dropbox Business Logo
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Enterprise Grade Security Controls

86

Real-Time Synchronization

85

Drag and Drop User Interface

85

Data Loss Prevention

84

Mobility Support

84

Large File Optimization

84

3rd-Party Integrations

84

Electronic Signatures

84

Audit Trail

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Quality of Features

85

Usability and Intuitiveness

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Vendor Support

82

Dropbox Business Reviews

Joe B.

  • Role: Sales Marketing
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Cloud Storage App That Delivers On Its Promise

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Its sync speed, large file support and content management.

What is your favorite aspect of this product?

I really like Dropbox as it enables me to access data and file from practically anywhere from any device.

What do you dislike most about this product?

The one really drawback i encounter is complications when reviewing files.

What recommendations would you give to someone considering this product?

Based on faster synching, easier file sharing and cloud storage, its definitely the solution for MSME's especially.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Steven J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Very useful for archiving and synchronization.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox allows you to share files with a URL link and also let team members, clients, and others view and edit them. Dropbox is great at organizing things into folders and making them easy to find, with the ability to restrict access to only specific users being a huge benefit. It's also useful for sending an invite to the necessary team members instead of giving them all the individual links to a file or folder.

What is your favorite aspect of this product?

I like Dropbox lets you share files, schedule meetings, and create project plans all in one place. It's also useful for creating a new rug and adding hashtags, as well as searching for archives or rugs. The mobile app for smartphones and tablets is beautifully designed and allows you to download files, create photos and scan documents directly from the app. Dropbox's smart feature eliminates the need to worry about your device's capacity and allows you to search through large amounts of data quickly. The older web-based file views work fine and show a wide range of file types.

What do you dislike most about this product?

The search and customer care features of Dropbox may be improved.

What recommendations would you give to someone considering this product?

I Recommend Dropbox allows team members to collaborate in real time on related documents and files, eliminating the need to carry a backup of your data with you. Signing in to Dropbox and accessing all your company files from any PC is easy too.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Aisha S.

  • Role: Information Technology
  • Industry: Gaming and Hospitality
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Apr 2022

Dropbox is the ideal file storage option.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

it is an easy program to use and its cost is not very high

What is your favorite aspect of this product?

We can't function without Dropbox. We have everything we need there, so we're comfortable backing up our files. As a result, we are able to sleep well at night. We're not afraid to address a letter to several recipients in the same document. It's a great tool, and it's also quite simple to use. The ability to quickly and easily share a critical document with the whole company is another benefit of using Google Drive. Easy and efficient communication may be had. The smartphone app works perfectly, is really well-optimized, and is quite user-friendly. Dropbox may be used without being logged onto a computer.

What do you dislike most about this product?

A slow Internet connection won't speed up the process of uploading large files. Everything in the office runs slowly for some reason that I have yet to discover. The adjustments might take some time to sync up. This sort of program needs a few little tweaks to be excellent, in my opinion.

What recommendations would you give to someone considering this product?

The Dropbox Business edition is a breeze to use. Having many individuals working on the same material at the same time greatly enhances productivity. You can take notes or revise a report during a conference. With the Zoom integration, you have an ideal collaborative work environment. Our organization relies on Dropbox to keep all necessary papers, so we make sure to back up all of our programming files there as well. Because the security is so good, we can always get in when we need to without having to worry. The two-factor authentication is an additional layer of security that may be particularly handy for sensitive account transactions.

Pros

  • Reliable
  • Unique Features
  • Effective Service
  • Acts with Integrity

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