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Dropbox

Dropbox Business

Composite Score

9.0 /10

CX Score

9.2 /10

913 Reviews Write a Review

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What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details

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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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2024 Data Quadrant Champion

2024

0 Top Rated Capabilities

1 Top Rated Features

2024

2023 Data Quadrant Champion

2023

0 Top Rated Capabilities

5 Top Rated Features

2023

Service Experience
Product Impact

2023

0 Top Rated Capabilities

1 Top Rated Features

2022

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative

4% Neutral

94% Positive

Pros

Enables Productivity
Reliable
Saves Time
Respectful

Feature Ratings

Average 85

Access Control and Rights Management

Team Collaboration

Enterprise Grade Security Controls

Real-Time Synchronization

Drag and Drop User Interface

Data Loss Prevention

Mobility Support

Large File Optimization

3rd-Party Integrations

Electronic Signatures

Audit Trail

Vendor Capability Ratings

Average 84

Ease of Implementation

Business Value Created

Ease of Data Integration

Quality of Features

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

Dropbox Business Reviews

Hirani K.

Role: Finance
Industry: Banking
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2022

Love the security ,capability and accessibility.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

File security is high. Excellent file retention.

What is your favorite aspect of this product?

Provide safe place for storing documents and files . Back up functionality is huge plus. So quick to share files even large amount of data. Teams are able to collaborate easily frim any location. There is ample storage for any information.

What do you dislike most about this product?

Am very comfortable ,so far have nothing negative to say.

What recommendations would you give to someone considering this product?

Highly secured and reliable ,one must have .

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Bill W.

Role: Industry Specific Role
Industry: Utilities
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2022

Well Developed Cloud Storage Application.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox business is top notch cloud documents management applicaition for any business size. It's very secure and can support documents of various formats . Users can simultaneously edit a document at the same time and it's backup service is well automated. I like aslo their technical support which is very professional and higly organized.

What is your favorite aspect of this product?

I like the backup services which we are assured at all time our important document are secure at any given time. Users can aslo simultaneously edit a document at the same time. Dropbox business aslo supports files of various formats and it can accessible from any location anytime in very secure manner.

What do you dislike most about this product?

Dropbox business application has been very great applicaition to have. Our documents are secure and we can access them at any given time.Its very perfect

What recommendations would you give to someone considering this product?

Dropbox business application supports any business organization. Simple to use and very cost effective. Technical support is well organized and they can be reached in many major social platforms.Its very secure and can be accessed from anywhere.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Veronica M.

Role: Finance
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2022

I recommend Dropbox Business for document storage.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

I have used some different applications there before but unfortunately they didn't meet my expectations. When I started using Dropbox Business, i have been able to save my documents on it and without fear of losing them since it is the most secure and safe tool you will find in the market. It is not complicated as it has an intuitive and user-friendly interface which makes it easy to learn and use even for new babies.

What is your favorite aspect of this product?

I love everything about Dropbox Business. It is a fantastic and amazing platform and it is a cloud-based software so i can comfortably access my files from any device and from any location across the World. I like how it provides very strong security features so loosing my documents to external hackers is a bit difficult. It is easy and fast to access files and share them with others so long as you have internet connection.

What do you dislike most about this product?

To be sincere, i have never encountered any problems while using Dropbox Business even though the cost is a little bit high but it's worth the price due to its functionality, performance and usability.

What recommendations would you give to someone considering this product?

Ti anyone looking for an excellent and outstanding cloud-based application for file storage, i recommend Dropbox Business.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Dropbox Business

What is Dropbox Business?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Champion

2023 Data Quadrant Champion

Dropbox Business Ratings

88 Likeliness to Recommend

96 Plan to Renew

1 Since last award

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Dropbox Business?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Access Control and Rights Management Ability to discretely control who can access the file.

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Mobility Support Software is optimized for mobile usage.

Large File Optimization Contains optimizations for transfers of large files.

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

Audit Trail View all previous activity including any recent edits and user access.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Dropbox Business Reviews

Hirani K.

Love the security ,capability and accessibility.

Likeliness to Recommend

Pros

Bill W.

Well Developed Cloud Storage Application.

Likeliness to Recommend

Pros

Veronica M.

I recommend Dropbox Business for document storage.

Likeliness to Recommend

Pros

Most Popular Dropbox Business Comparisons

Google Drive

Microsoft OneDrive for Business

Box

ShareFile

M-Files Content Collaboration

Zoho WorkDrive

1
Since last award

Feature Ratings

Access Control and Rights Management

Team Collaboration

Enterprise Grade Security Controls

Real-Time Synchronization

Drag and Drop User Interface

Data Loss Prevention

Mobility Support

Large File Optimization

3rd-Party Integrations

Electronic Signatures

Audit Trail

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Ease of Data Integration

Quality of Features

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support