Dropbox Business Logo
Dropbox Business Logo
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Enterprise Grade Security Controls

86

Real-Time Synchronization

85

Drag and Drop User Interface

85

Data Loss Prevention

84

Mobility Support

84

Large File Optimization

84

3rd-Party Integrations

84

Electronic Signatures

84

Audit Trail

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Quality of Features

85

Usability and Intuitiveness

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Vendor Support

82

Dropbox Business Reviews

brianna o.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

An amazing cloud storage platform.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

It is very easy to organize, share or access files and to search files by its name. You can easily share files with any account. It provides recovery of lost files and more effective team collaboration. Shared files are access able throughout the world anytime. You don’t need to upload file again and again after editing. You just need to update and share by just giving link if the person is in your team and has given access. You can keep track on who is editing the files. It is more professional and business focused.

What is your favorite aspect of this product?

It is designed for a modern collaborating workspace to save your time. It is very easy to collaborate with co-workers for projects.

What do you dislike most about this product?

It fails to give metadata like the date and time of the creation of file. It takes a lot of time to upload large files. The most expensive plan hasn’t even enough storage. It has a great interaction with third parties like canva, slack, zappier, otter, etc. which makes your work easier. Private Key management is missing. It has some sync conflicts result in multiple copies of a file which could be confusing.

What recommendations would you give to someone considering this product?

It is recommended and trusted, your company can easily rely-on it. Free version is ok but I would recommend the paid plan if you want sufficient storage.

Pros

  • Helps Innovate
  • Reliable
  • Effective Service
  • Respectful

Jasmeet S.

  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Expensive yet somewhat safe data storage

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

We were in the search of a secure and easy-to-use web cloud storage, uploading, and teamwork tool. Dropbox was one of the applications that we assessed. We have saved a considerable deal of time and resources because Dropbox has been our primary file storage and sharing option.

What is your favorite aspect of this product?

I love how easy is to find Something and how quickly. Every one of our clients' files, extending back a long time, is immediately accessed, freely shared, and always available. We can also control the reach and withhold this when jobs are finished. Dropbox makes it very simple for someone like me to communicate with my coworkers.

What do you dislike most about this product?

The price is much more than almost all other market options for equivalent storage capacity. Because of absence of end-to-end encrypting data technique, it is less secure.

What recommendations would you give to someone considering this product?

I highly advise enterprises to properly investigate all safety concerns before indulging in Dropbox. There are other great solutions offered in the industry right now that are not necessarily secure than Dropbox but are also considerably less expensive.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

America C.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

DROPBOX BUSINESS makes it easy to share and save

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

I like this software because you can monitor the accounts of other registered users to know what information employees share in our software, being able to give permissions or deny them if necessary, as well as enter members to the DROPBOX BUSINESS team or remove them.

What is your favorite aspect of this product?

It is a very easy to use software, all the tools are very functional and easy to understand for everyone. Its permissions management is very useful, since I can give permissions or remove them when the user no longer requires that specific information. Its security system is very good, we have never had any problems in this area.

What do you dislike most about this product?

I have to download one by one, which is inconvenient when we do not need a lot of time. If you could download several files at the same time, it would be excellent. Their mobile application is a bit limiting, it doesn't let me work as well as their web version. It takes me much longer to attach files and download them.

What recommendations would you give to someone considering this product?

A great tool for all companies that want to securely store their files and that employees with permissions can access the information they need quickly and without inconvenience. For companies that want to sectorize the information it is very useful, since it is possible to have control of who can access the information and who cannot.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Effective Service

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