

What is Dropbox Business?
Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
96 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dropbox Business?
Pros
- Enables Productivity
- Reliable
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Access Control and Rights Management
Team Collaboration
Enterprise Grade Security Controls
Real-Time Synchronization
Drag and Drop User Interface
Data Loss Prevention
Mobility Support
Large File Optimization
3rd-Party Integrations
Electronic Signatures
Audit Trail
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Quality of Features
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Dropbox Business Reviews

brianna o.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2022
An amazing cloud storage platform.
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
It is very easy to organize, share or access files and to search files by its name. You can easily share files with any account. It provides recovery of lost files and more effective team collaboration. Shared files are access able throughout the world anytime. You don’t need to upload file again and again after editing. You just need to update and share by just giving link if the person is in your team and has given access. You can keep track on who is editing the files. It is more professional and business focused.
What is your favorite aspect of this product?
It is designed for a modern collaborating workspace to save your time. It is very easy to collaborate with co-workers for projects.
What do you dislike most about this product?
It fails to give metadata like the date and time of the creation of file. It takes a lot of time to upload large files. The most expensive plan hasn’t even enough storage. It has a great interaction with third parties like canva, slack, zappier, otter, etc. which makes your work easier. Private Key management is missing. It has some sync conflicts result in multiple copies of a file which could be confusing.
What recommendations would you give to someone considering this product?
It is recommended and trusted, your company can easily rely-on it. Free version is ok but I would recommend the paid plan if you want sufficient storage.
Pros
- Helps Innovate
- Reliable
- Effective Service
- Respectful
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Jasmeet S.
- Role: Information Technology
- Industry: Education
- Involvement: End User of Application
Submitted Feb 2022
Expensive yet somewhat safe data storage
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
We were in the search of a secure and easy-to-use web cloud storage, uploading, and teamwork tool. Dropbox was one of the applications that we assessed. We have saved a considerable deal of time and resources because Dropbox has been our primary file storage and sharing option.
What is your favorite aspect of this product?
I love how easy is to find Something and how quickly. Every one of our clients' files, extending back a long time, is immediately accessed, freely shared, and always available. We can also control the reach and withhold this when jobs are finished. Dropbox makes it very simple for someone like me to communicate with my coworkers.
What do you dislike most about this product?
The price is much more than almost all other market options for equivalent storage capacity. Because of absence of end-to-end encrypting data technique, it is less secure.
What recommendations would you give to someone considering this product?
I highly advise enterprises to properly investigate all safety concerns before indulging in Dropbox. There are other great solutions offered in the industry right now that are not necessarily secure than Dropbox but are also considerably less expensive.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

America C.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Feb 2022
DROPBOX BUSINESS makes it easy to share and save
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
I like this software because you can monitor the accounts of other registered users to know what information employees share in our software, being able to give permissions or deny them if necessary, as well as enter members to the DROPBOX BUSINESS team or remove them.
What is your favorite aspect of this product?
It is a very easy to use software, all the tools are very functional and easy to understand for everyone. Its permissions management is very useful, since I can give permissions or remove them when the user no longer requires that specific information. Its security system is very good, we have never had any problems in this area.
What do you dislike most about this product?
I have to download one by one, which is inconvenient when we do not need a lot of time. If you could download several files at the same time, it would be excellent. Their mobile application is a bit limiting, it doesn't let me work as well as their web version. It takes me much longer to attach files and download them.
What recommendations would you give to someone considering this product?
A great tool for all companies that want to securely store their files and that employees with permissions can access the information they need quickly and without inconvenience. For companies that want to sectorize the information it is very useful, since it is possible to have control of who can access the information and who cannot.
Pros
- Performance Enhancing
- Enables Productivity
- Unique Features
- Effective Service
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