Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Acts with Integrity
  • Helps Innovate

Feature Ratings

Average 86

Access Control and Rights Management

87

Team Collaboration

86

Real-Time Synchronization

86

Enterprise Grade Security Controls

86

Drag and Drop User Interface

85

Data Loss Prevention

85

Large File Optimization

85

Mobility Support

85

Audit Trail

84

Electronic Signatures

84

3rd-Party Integrations

84

Vendor Capability Ratings

Average 85

Ease of Implementation

86

Business Value Created

86

Quality of Features

86

Ease of Data Integration

86

Usability and Intuitiveness

85

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

83

Vendor Support

82

Dropbox Business Reviews

Agata Z.

  • Role: Industry Specific Role
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Worth the cost

Likeliness to Recommend

7 /10

What differentiates Dropbox Business from other similar products?

Better encryption and integration with third party software

What is your favorite aspect of this product?

Integration with Adobe

What do you dislike most about this product?

Expensive storage

What recommendations would you give to someone considering this product?

Expensive but worth it for larger businesses

Pros

  • Saves Time
  • Security Protects
  • Helps Innovate
  • Continually Improving Product

Adil B.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Best cloud storage app that goes beyond

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox brings a touch of grace, ensuring that your documents, photos, and files are never far from reach. Whether you’re on the porch with a sweet tea or miles away in the hustle and bustle, Dropbox keeps everything in its rightful place, with the kind of quiet, unassuming elegance that only true reliability can provide.

What is your favorite aspect of this product?

I love to use Dropbox because of Sync setting. I am using Dropbox in my three devices, my office computer, my mobile and my personal PC. What is amazing is, quick sync even in the slow internet speed.

What do you dislike most about this product?

This feels strange to say but I can honestly not think about anything I dislike about dropbox. All systems have their quirks, but dropbox's UI and organization just works very well with my way of thinking and doing things.

What recommendations would you give to someone considering this product?

Highly recommended platform for its access and storage features with reliability and security of documents.

Pros

  • Continually Improving Product
  • Unique Features
  • Effective Service
  • Friendly Negotiation

Bikash B.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Great product Best features to use

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Easy to use

What is your favorite aspect of this product?

Great features

What do you dislike most about this product?

Slow sometimes

What recommendations would you give to someone considering this product?

Pricing and size

Pros

  • Reliable
  • Performance Enhancing
  • Inspires Innovation
  • Fair

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