Dropbox

Dropbox Business

Composite Score

9.0 /10

CX Score

9.2 /10

822 Reviews Write a Review

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What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details

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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

0 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2024

2023 Data Quadrant Gold Medalist

2023

0 Top Rated Capabilities

5 Top Rated Features

2023

0 Top Rated Capabilities

1 Top Rated Features

2022

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative

5% Neutral

93% Positive

Pros

Reliable
Respectful
Acts with Integrity
Helps Innovate

Feature Ratings

Average 86

Access Control and Rights Management

Team Collaboration

Real-Time Synchronization

Enterprise Grade Security Controls

Drag and Drop User Interface

Data Loss Prevention

Large File Optimization

Mobility Support

Audit Trail

Electronic Signatures

3rd-Party Integrations

Vendor Capability Ratings

Average 85

Ease of Implementation

Business Value Created

Quality of Features

Ease of Data Integration

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support

Dropbox Business Reviews

James K.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2021

A solid software for file storage and sharing.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business us a very secure and reliable solution for file storage. I like it because it helps me to manage my important files safely. It has a very responsive and friendly interface that makes it easy to learn and use. I like the fact that Dropbox Business provides strong security for your files thus making it a super secure application for file storage.

What is your favorite aspect of this product?

What i like most about Dropbox Business is how it is simple to use and learn. It is a great software that enables you to store your business and personal files safely and securely in the cloud. Additionally, Dropbox Business customer service is very helpful and reliable.

What do you dislike most about this product?

I have used Dropbox Business for many years and it has been a great platform for file storage. I have nothing to dislike about it.

What recommendations would you give to someone considering this product?

I recommend Dropbox Business as a great platform for file storage.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Naomi N.

Role: Information Technology
Industry: Insurance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2021

A very advanced program for file storage.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business has been a reliable file storage tool since it enables us to collaborate easily and efficiently on files with other staffs. I like it because it is easy and simple to install, set up and get started. It supports great advanced features that are easy to learn and use.

What is your favorite aspect of this product?

What i like most about Dropbox Business us the great security it provides. It is a very secure application that allows you to store your business and personal files safely in the cloud. I like the ability to access my files from anywhere and quickly share them.

What do you dislike most about this product?

Dropbox Business us a solid software for file storage. I have nothing to mention as a complain about it since it comfortably meets all my requirements.

What recommendations would you give to someone considering this product?

Dropbox Business is a super incredible platform for file storage and sharing. I highly recommend it.

Pros

Continually Improving Product
Enables Productivity
Unique Features
Efficient Service

Tricia C.

Role: Finance
Industry: Food and Beverage
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2021

A convenient tool for Cloud files storage.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Ensure secure access to cloud files. Makes files sharing to look more simple.

What is your favorite aspect of this product?

Dropbox Business has an amazing and attractive user interface. Offers end-to-end encryption to file hence very sure. Makes it easier to store and back up files securely on cloud. Facilitate real-time file syncing. Files management is another great aspect of Dropbox Business.

What do you dislike most about this product?

Apart from less free storage capacity of 2GB, I haven't experienced any other weakness with Dropbox Business.

What recommendations would you give to someone considering this product?

It's a software worth having for secure files storage and sharing.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Dropbox Business

What is Dropbox Business?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2023 Data Quadrant Gold Medalist

Dropbox Business Ratings

88 Likeliness to Recommend

95 Plan to Renew

1 Since last award

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Dropbox Business?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Access Control and Rights Management Ability to discretely control who can access the file.

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Large File Optimization Contains optimizations for transfers of large files.

Mobility Support Software is optimized for mobile usage.

Audit Trail View all previous activity including any recent edits and user access.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Dropbox Business Reviews

James K.

A solid software for file storage and sharing.

Likeliness to Recommend

Pros

Naomi N.

A very advanced program for file storage.

Likeliness to Recommend

Pros

Tricia C.

A convenient tool for Cloud files storage.

Likeliness to Recommend

Pros

Most Popular Dropbox Business Comparisons

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ShareFile

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Zoho WorkDrive

1
Since last award

Feature Ratings

Access Control and Rights Management

Team Collaboration

Real-Time Synchronization

Enterprise Grade Security Controls

Drag and Drop User Interface

Data Loss Prevention

Large File Optimization

Mobility Support

Audit Trail

Electronic Signatures

3rd-Party Integrations

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Quality of Features

Ease of Data Integration

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support