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Dropbox

Dropbox Business

Composite Score

9.0 /10

CX Score

9.2 /10

910 Reviews Write a Review

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What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details

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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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2024 Data Quadrant Champion

2024

0 Top Rated Capabilities

1 Top Rated Features

2024

2023 Data Quadrant Champion

2023

0 Top Rated Capabilities

5 Top Rated Features

2023

Service Experience
Product Impact

2023

0 Top Rated Capabilities

1 Top Rated Features

2022

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative

4% Neutral

94% Positive

Pros

Enables Productivity
Reliable
Saves Time
Respectful

Feature Ratings

Average 85

Access Control and Rights Management

Team Collaboration

Enterprise Grade Security Controls

Real-Time Synchronization

Drag and Drop User Interface

Mobility Support

Data Loss Prevention

Large File Optimization

3rd-Party Integrations

Electronic Signatures

Audit Trail

Vendor Capability Ratings

Average 84

Ease of Implementation

Business Value Created

Ease of Data Integration

Quality of Features

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

Dropbox Business Reviews

Poli A.

Role: Finance
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2021

Best storage cloud

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

It is absolutely reliable

What is your favorite aspect of this product?

Great interface, works fast

What do you dislike most about this product?

No dislikes

What recommendations would you give to someone considering this product?

You need to try it.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Henry K.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2021

Modern and secure cloud file storage space

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

The main differentiator of Dropbox Business from other products is its security features. It has high end data encryption and security features that ensures total data safety against hackers and other unauthorized access. It is easy to customize in order to fit your business working criteria.

What is your favorite aspect of this product?

The UI is very intuitive, easy to learn and very user-friendly making it easy to access and use both in uploading files and documents, organizing them and accessing them. The data encryption and data security features are very powerful and gives us confidence when storing files since we are assured of our files safety against cyber attacks and other unauthorized. It helps keep all files well organized in order to ease access. It has a File Sharing function that makes it possible and easy to share files and documents to the intended recipients. It offers the best platform for teammates to work together and collaborate on various documents.

What do you dislike most about this product?

The only issue i ever faced with this product was uploading large files while the internet connection was not strong, stable. It took along time to upload. Otherwise the rest of its features have worked perfect for me.

What recommendations would you give to someone considering this product?

This product has proved right for the job and i can therefore confidently recommend it to any company looking toward a secure file cloud storage space.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Paul K.

Role: Information Technology
Industry: Insurance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2021

Dropbox Business, a secure tool for file storage.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

I like Dropbox Business since it allows me to manage my files with ease. I like the fact that it is a cloud based software which makes it a very secure application for file storage. I like how it is easy and fast to share large files. Dropbox Business has an intuitive and user-friendly interface that makes it easy to use and learn.

What is your favorite aspect of this product?

What i like most about Dropbox Business is the great features it offers that allows you to manage your sensitive files safely in the cloud. I can access my files from anywhere anytime and share them securely and safely in the cloud.

What do you dislike most about this product?

Dropbox Business is a very secure and safe solution for file management. I lack nothing to highlight as a complain about it.

What recommendations would you give to someone considering this product?

Dropbox Business is a complete and reliable application for file management. I recommend it to all companies looking for a great platform for file management, i recommend Dropbox Business.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Dropbox Business

What is Dropbox Business?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Champion

2023 Data Quadrant Champion

Dropbox Business Ratings

88 Likeliness to Recommend

96 Plan to Renew

1 Since last award

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Dropbox Business?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Access Control and Rights Management Ability to discretely control who can access the file.

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Mobility Support Software is optimized for mobile usage.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Large File Optimization Contains optimizations for transfers of large files.

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

Audit Trail View all previous activity including any recent edits and user access.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Dropbox Business Reviews

Poli A.

Best storage cloud

Likeliness to Recommend

Pros

Henry K.

Modern and secure cloud file storage space

Likeliness to Recommend

Pros

Paul K.

Dropbox Business, a secure tool for file storage.

Likeliness to Recommend

Pros

Most Popular Dropbox Business Comparisons

Google Drive

Microsoft OneDrive for Business

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ShareFile

M-Files Content Collaboration

Zoho WorkDrive

1
Since last award

Feature Ratings

Access Control and Rights Management

Team Collaboration

Enterprise Grade Security Controls

Real-Time Synchronization

Drag and Drop User Interface

Mobility Support

Data Loss Prevention

Large File Optimization

3rd-Party Integrations

Electronic Signatures

Audit Trail

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Ease of Data Integration

Quality of Features

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support