Dropbox Business Logo
Dropbox Business Logo
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Enterprise Grade Security Controls

86

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

84

Data Loss Prevention

84

Large File Optimization

84

3rd-Party Integrations

84

Electronic Signatures

84

Audit Trail

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Quality of Features

85

Usability and Intuitiveness

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

84

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Vendor Support

82

Dropbox Business Reviews

Ross H.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Reliable cloud file sharing.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox is optimal with web-based file previews they work very well and support a wide selection of file types.

What is your favorite aspect of this product?

I like Dropbox to integrate with macOS, it makes it easy to share files, control files in the cloud or locally, check current sync status of each file from the Finder, it supports macOS file metadata (keywords, color labels, among others.

What do you dislike most about this product?

With Dropbox we have no major inconsistencies it is intuitive and mirrors other file storage systems in terms of folders, subfolders and navigation, which means that it is easy to find, store and share what you need without complications.

What recommendations would you give to someone considering this product?

I recommend Dropbox is excellent software for cloud-based project collaboration as well as cloud-based file sharing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Roselyn K.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

A great and reliable solution for cloud storage.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business is a distinctive and unique application that allows you to store your business and personal files safely and securely in the cloud. It is the most secure software i have ever used since it provides high security for your sensitive files. Dropbox Business has a friendly and intuitive interface which makes it easy to learn and understand.

What is your favorite aspect of this product?

I like Dropbox Business because it is a great and reliable solution for cloud storage. It has a very intuitive and user-friendly interface which makes it easy to use and learn. I like the fact that i can easily access my files from anywhere and update them. Dropbox Business has a very responsive and reliable customer support team.

What do you dislike most about this product?

I use Dropbox Business every day and i like everything about it. It has never frustrated me even a single day so I have nothing to mention as a dislike about it.

What recommendations would you give to someone considering this product?

Dropbox Business is the real deal for file management. I highly recommend it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Stella H.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Storage, security and collaboration.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

If I have to compare it with other cloud storage tools... *Dropbox Business has a more reliable security system, it is relatively higher. *It does not tend to slow down with large amounts of files, this is a more sustainable option, as there is no problem with sharing large files. *It integrates with communication tools and group work, from Dropbox you can do many things without having to be going in and out of apps, it makes you more productive and you do not waste time. *Compressed files transfer faster.

What is your favorite aspect of this product?

It has sharing controls, no version history limit, collaborative storage settings, large storage space. I have also found the remote deletion, the user support which is very good, and the integration with Active Directory very helpful. My presentations, documents and task applications content are in Dropbox coexisting in the same environment but in an orderly and safe way which is the most important thing.

What do you dislike most about this product?

Fortunately I have nothing to add in this section.

What recommendations would you give to someone considering this product?

I recommend using Dropbox Business to share files or any other type of content with clients or co-workers more easily, plus the storage space it offers is quite a lot. You can protect your documents, or for more professional use encrypt them, you can configure it according to your needs.

Pros

  • Reliable
  • Enables Productivity
  • Client Friendly Policies
  • Helps Innovate

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