Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
5% Neutral
93% Positive

Pros

  • Reliable
  • Respectful
  • Acts with Integrity
  • Helps Innovate

Feature Ratings

Average 86

Access Control and Rights Management

87

Team Collaboration

86

Real-Time Synchronization

86

Enterprise Grade Security Controls

86

Drag and Drop User Interface

85

Data Loss Prevention

85

Large File Optimization

85

Mobility Support

85

Audit Trail

84

Electronic Signatures

84

3rd-Party Integrations

84

Vendor Capability Ratings

Average 85

Ease of Implementation

86

Business Value Created

86

Quality of Features

86

Ease of Data Integration

86

Usability and Intuitiveness

85

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

83

Vendor Support

82

Dropbox Business Reviews

Kishan S.

  • Role: Operations
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

The best cloud storage solution i have ever used.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

I use Dropbox Business daily to manage my business and personal files safely and securely in the cloud. It is a fantastic and helpful solution that allows you to store your sensitive data in the cloud without any fear of losing them.

What is your favorite aspect of this product?

Dropbox Business is exactly what I was looking for in order to manage my files safely. It is a great software that provides strong security for your files. It has a very responsive customer support team behind it. Very reliable and helpful.

What do you dislike most about this product?

Dropbox Business is a must have software for file storage. It works very well for me. I have nothing to dislike about it.

What recommendations would you give to someone considering this product?

I have used Dropbox Business for a long time so I highly recommend it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Unique Features

Janet A.

  • Role: Sales Marketing
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Recommendable platform for file management.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business is a recommendable software for file management. It is one of the most used software around the world since it provides great features that enable you to easily and quickly manage your files. I have used it for 4 years now and it serves me well.

What is your favorite aspect of this product?

Dropbox Business is simple to implement and set up the account. Again, you can simply access your files from anywhere and update them. It has a responsive design and user-friendly interface which makes it easy to use.

What do you dislike most about this product?

It is expensive thus making it not affordable to some companies.

What recommendations would you give to someone considering this product?

To all prospective customers considering Dropbox Business. I recommend it.

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Caring

Nicole C.

  • Role: Sales Marketing
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Excellent cloud-based solution

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

I could say that it stands out for its reliability and general recognition as a service, in addition it is possible to create web links to my files stored in Dropbox. It stores folders from other applications like Microsoft or Google, I can have everything in one place. Documents can be edited in real time, it is very helpful for group collaboration, also offering approval functions. It automatically saves all versions of the file being worked on, which increases security in case of unforeseen events or if the user needs to revert to a previous version.

What is your favorite aspect of this product?

It is more than just cloud storage, in addition to security it is also very powerful, you can send large files directly and without taking so long. What I like most are the customizable links, which helps to share resources that can also be emailed easily. I like that I can access it from anywhere and with whatever I have at hand, no matter if it's my cell phone or my computer, plus it syncs quickly and I can follow along seamlessly with what I've done on a different device. Several types of documents can be co-edited, which increases productivity if you need to work on something with more users.

What do you dislike most about this product?

Dropbox Business supports different documents, but you have to download other applications to edit them, which implies more requirements in terms of space.

What recommendations would you give to someone considering this product?

I recommend it as a central repository for various kinds of internal storage of the team or organization, as well as for the backup of all data, it manages documents and information very well.

Pros

  • Reliable
  • Trustworthy
  • Over Delivered
  • Security Protects

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