Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Acts with Integrity
  • Helps Innovate

Feature Ratings

Average 86

Access Control and Rights Management

87

Team Collaboration

86

Real-Time Synchronization

86

Enterprise Grade Security Controls

86

Drag and Drop User Interface

85

Data Loss Prevention

85

Large File Optimization

85

Mobility Support

85

Audit Trail

85

Electronic Signatures

84

3rd-Party Integrations

84

Vendor Capability Ratings

Average 85

Ease of Implementation

86

Business Value Created

86

Quality of Features

86

Ease of Data Integration

86

Usability and Intuitiveness

86

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

83

Vendor Support

83

Dropbox Business Reviews

Rossana H.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Easy and safe storage

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business has valuable features for organization, secure storage, and worksharing. Collaboration between teammates on projects is perfect. It is very easy to create folders for storage and open them anywhere and anytime. It is very reliable for storing and sharing any type of official document. It vastly improves collaborative work, increases productivity and generates a versatile workflow.

What is your favorite aspect of this product?

It is easy to use and the user interface is straightforward. provided great security to protect files. It enables changes to be made in real time so team members can collaborate on documents as they are created. Files can be accessed from the mobile application anytime, anywhere. Allows you to create backup copies of the important files you want to back up. Their support team is fast and efficient.

What do you dislike most about this product?

You need to have a higher level of customization especially in the notifications. In some cases the timing is too slow.

What recommendations would you give to someone considering this product?

This is a very versatile tool, it allows you to access documents, files and folders from anywhere, even from a mobile phone. Sharing and collaborating documents with our clients and work team is very simple. I recommend its implementation.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Caring
  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jun 2021

Dropbox Business is highly secure and reliable.

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Emely F.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Safe and efficient file storage in the cloud

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business provides a set of valuable features for optimal file storage, document organization, and easy information exchange, significantly enhancing collaborative work and streamlining workflow to streamline document management. It provides a solid digital foundation for information storage and retrieval in the cloud. It has an excellent ability to be able to access files at any time and from anywhere.

What is your favorite aspect of this product?

It is very easy to use and sync with different devices. It makes it easy to send and receive large files safely and quickly. It is easily accessible from any computer or mobile device. Allows you to make backup copies to keep important files safe. Offers versatile protection for removing files and folders from lost devices. It has Dropbox Paper that allows you to efficiently centralize collaborative work.

What do you dislike most about this product?

I consider it necessary to improve the document search tool, it may be more precise. Some integrations remain to be added to increase productivity.

What recommendations would you give to someone considering this product?

Dropbox Business is a cloud file storage management tool that improves communication, effectively protects files, and efficiently organizes company files. I recommend its implementation.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Caring

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