Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Acts with Integrity
  • Helps Innovate

Feature Ratings

Average 86

Access Control and Rights Management

87

Team Collaboration

86

Real-Time Synchronization

86

Enterprise Grade Security Controls

86

Drag and Drop User Interface

85

Data Loss Prevention

85

Large File Optimization

85

Mobility Support

85

Audit Trail

85

Electronic Signatures

84

3rd-Party Integrations

84

Vendor Capability Ratings

Average 85

Ease of Implementation

86

Business Value Created

86

Quality of Features

86

Ease of Data Integration

86

Usability and Intuitiveness

86

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

83

Vendor Support

83

Dropbox Business Reviews

Abbey Grace M.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

The best file management in the cloud

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business has a wide capacity to manage the storage of our files in the cloud and share them easily and with maximum protection. This platform, in addition to storing all our documents in the cloud, allows us to create backup copies of these. Providing folders for each client with the intention that team members can access the documents in a structured way, is an organized and secure way that makes it easier for us to carry out the work.

What is your favorite aspect of this product?

It is a very easy to use tool. The files are stored in the cloud in a structured and secure way, accessing the files is really very easy. This platform has a series of ideal tools for storing, sharing, and safeguarding data. I also like the encryption as it provides the files stored in the cloud with maximum protection. The files are protected with user access permission which provides greater security on the network.

What do you dislike most about this product?

The only thing that so far I think should be improved is its search tool, it needs to be faster and more efficient.

What recommendations would you give to someone considering this product?

Considering all the best tools with the account of this product, I recommend this platform for all those who need to store their documents safely, it provides a high level of confidence.

Pros

  • Reliable
  • Efficient Service
  • Caring
  • Respectful

Andrick S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

Effectiveness in cloud storage.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox differs a lot from other cloud storage platforms due to its great accessibility that it offers to new users in its free trial, it offers a free trial with good features while other platforms are more limited. In addition, it differs because it is a much faster system for storing files in the cloud, many other systems take longer to process the files and store them in the cloud, while Dropbox is completely fast regardless of the number of files that are uploaded. simultaneously.

What is your favorite aspect of this product?

One of the main things I like about Dropbox Business is its excellent ability to encrypt files. Each file that I upload to my Dropbox cloud is encrypted in an automated way and generates an encryption code that allows only authorized people to access a specific file, this helps a lot so that I can share files with only a group of people. I also love the shared folder system that Dropbox Business offers me, it is great to be able to share files without having to do a complex process, just add files to the shared folder and immediately my colleagues in my IT sector will be able to have full access to uploaded files.

What do you dislike most about this product?

Editing documents in Dropbox Business is not that effective. Currently, one of the problems that Dropbox Business has is editing documents such as .docx or .excel, these files cannot be modified by several people simultaneously. Dropbox Business does not allow a file to be modified by several people, when this happens the system generates several copies of the file for the people who are editing it. I would like to be able to edit a document together, as this would facilitate teamwork online, and I could edit documents with the collaboration of my work colleagues.

What recommendations would you give to someone considering this product?

Dropbox Business is the right software for small, medium and large businesses. No matter in which industry you deploy Dropbox, it will always be a resounding success due to its great benefit of providing completely stable cloud storage. This platform allows you to send files in a matter of seconds thanks to shared links, in addition, it adds additional security in encryption keys for each file that is stored. I would recommend it without a doubt, it is an excellent option.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Mahek V.

  • Role: Student Academic
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2021

Easy and secure cloud storage platform.

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

It is easy to use, file sharing is good. UI is good for the use for end user.

What is your favorite aspect of this product?

Provides high security. It is easy to use. Cloud storage is good. It is good that it is easily accessible with a mobile phone.

What do you dislike most about this product?

Some bugs for the mobile apps when uploading files. Cost it too high for the small companies. Confusing for the other user while sharing a link with them.

What recommendations would you give to someone considering this product?

It is good for cloud storage and it can be easily accessed with any devices. I recommend users of large scale business as per the security.

Pros

  • Performance Enhancing
  • Unique Features
  • Inspires Innovation
  • Caring

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