Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Acts with Integrity
  • Helps Innovate

Feature Ratings

Average 86

Access Control and Rights Management

87

Team Collaboration

86

Real-Time Synchronization

86

Enterprise Grade Security Controls

86

Drag and Drop User Interface

85

Data Loss Prevention

85

Large File Optimization

85

Mobility Support

85

Audit Trail

84

Electronic Signatures

84

3rd-Party Integrations

84

Vendor Capability Ratings

Average 85

Ease of Implementation

86

Business Value Created

86

Quality of Features

86

Ease of Data Integration

86

Usability and Intuitiveness

85

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

83

Vendor Support

82

Dropbox Business Reviews

Alex W.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Smart Storage, Smarter Collaboration

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

You’re not just storing files; you’re working on them in real time, and everyone’s on the same page—literally. No endless back-and-forth emails with attachments

What is your favorite aspect of this product?

I don’t need to keep everything on my hard drive—just what I’m currently working on. And when I do need an older file, it’s like magic; I click, and it’s there, synced and ready.

What do you dislike most about this product?

What bugs me the most is the file versioning. Sure, it’s there, but the interface for it feels clunky. If I’m trying to revert a file to an earlier version, it’s like a scavenger hunt to find the right one.

What recommendations would you give to someone considering this product?

It’s easy for things to get chaotic if everyone’s dumping files everywhere. Also, if you’re juggling a lot of data, upgrade your internet speed—Dropbox likes to sync, and it can hog your bandwidth.

Pros

  • Helps Innovate
  • Efficient Service
  • Inspires Innovation
  • Acts with Integrity

Atutha F.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

My Experience With Dropbox Business

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

It is smooth, secure, and offer great features for handling content management.

What is your favorite aspect of this product?

As a content manager, Dropbox Business is very secure. It handles content collaboration really well.

What do you dislike most about this product?

No disregards for Dropbox Business. Has all features.

What recommendations would you give to someone considering this product?

I would recommend this tool hands down. Had great features.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Kishan Y.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Cloud Storage Made Easier for Groups.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox business syncs data faster and more reliably than google drive. Its 180 day version history and excellent file recovery set it apart from other cloud storage firms.

What is your favorite aspect of this product?

Zoom or Slack integration simplifies file sharing and collaboration.

What do you dislike most about this product?

Because it lacks google docs and sheets collaboration features, users must use other programs.

What recommendations would you give to someone considering this product?

for organizations that need fast, reliable mobile file syncing. Enterprises wanting secure information storage and document recovery.

Pros

  • Continually Improving Product
  • Respectful
  • Altruistic
  • Acts with Integrity

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