Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Acts with Integrity
  • Helps Innovate

Feature Ratings

Average 86

Access Control and Rights Management

87

Team Collaboration

86

Real-Time Synchronization

86

Enterprise Grade Security Controls

86

Drag and Drop User Interface

85

Data Loss Prevention

85

Large File Optimization

85

Mobility Support

85

Audit Trail

84

Electronic Signatures

84

3rd-Party Integrations

84

Vendor Capability Ratings

Average 85

Ease of Implementation

86

Business Value Created

86

Quality of Features

86

Ease of Data Integration

86

Usability and Intuitiveness

85

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

83

Vendor Support

82

Dropbox Business Reviews

Thomas L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

Stores reliably and safely

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business offers the best features for optimal workflow. So storing, sharing information, and collaborating with your team is a breeze. This platform allows the online storage of files from a web or mobile application, with an easy access due to the synchronization between devices. Company data is well protected in the cloud, with multiple backups. It allows a set of applications with communication and task management platforms that substantially improve the user experience.

What is your favorite aspect of this product?

It is fast and efficient for uploading files. The user interface is very intuitive. It is very simple to configure, automate and with support for third-party solutions, the documentation is excellent for access control. Quickly share files by sending the link to other users. Makes it possible to have backup copies of important files and be in sync at any time. It has an excellent set of tools to work from the office with your computer or from a mobile device.

What do you dislike most about this product?

It is an excellent tool for storing and sharing documents. However, the cost of the plans is considerably high and customer support must be more attentive to the requested requirements.

What recommendations would you give to someone considering this product?

It has a very rich set of features that can be accessed from anywhere in the world. Dropbox is a reliable platform, it is always adding new functionality and trying to improve its products. I recommend it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Inspires Innovation

Tommy P.

  • Role: Consultant
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

Tool to improve teamwork.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

• One of the most favorable aspects of this cloud storage tool and that distinguishes it from the others. It is that it has multiple functionalities that can address different job roles and not only as a data storage service.

What is your favorite aspect of this product?

• One of the most useful aspects and functionalities that this storage tool has. It is that it has a digital workspace in which mini-surveys can be carried out to determine which is the best option to implement on a specific topic or project and also to be able to follow up on the comments or activities of the members of the space. Another useful feature is that it allows us to keep in touch through chat and messaging. This is very useful to us as many of our group members are located in other departments within the company.

What do you dislike most about this product?

• One of the things I don't like about Dropbox Business is that there are no privacy limits, as all team members can see the files that I save and share. I also find it annoying that file syncing takes too long.

What recommendations would you give to someone considering this product?

• I would definitely recommend it as with this storage tool you can easily save and share files with your coworkers without any hassle. But keep in mind that there are no privacy limits and everything you save or share will be visible to all team members. I also suggest evaluating the needs of your business so that you get a plan that suits your needs.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Julie B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2021

A good experience with Dropbox Business

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

My computer's hard drive space saving has been improved, because now I can backup to the cloud thanks to Dropbox Business, it's a relief because I also save a lot of time when viewing files directly online and I feel very safe. Because the security that Dropbox Business offers is unique and its software improves every day. I think it has a very robust interface with very good bases that allow me to work very well and with great confidence. Some similar software does not meet our standards and for that reason we chose Dropbox Business.

What is your favorite aspect of this product?

With my Dropbox Business account, I can access my information when I need it, because I have a backup of my information in the cloud and I am not afraid of my documents being deleted from my computer. I get a full guarantee of my information, and it does not cost me anything to upload the files, because it is very fast and has no complications. I like it a lot because it is very easy and it does not have errors when loading confidential documents in my Dropbox Business account.

What do you dislike most about this product?

I have not had a bad time with Dropbox Business, because I got the answers I wanted and it is the backup of information 100% safe, because thanks to its implementation that is directly in the cloud, I can access it whenever I wish because I have also synchronized my computer with my Dropbox Business account on the phone and when I need a document, I get it immediately.

What recommendations would you give to someone considering this product?

Recommend Dropbox Business is very easy, because with it you can store all the important documents that you have in your computer in the Dropbox Business account, which allows you to have a backup copy and, as it is directly in the cloud, you do not fear the Filter of information, because with this software you are protected. I have great confidence in recommending it because I have never been disappointed and, if you are traveling, you can download it on your phone to access the information when you need it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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