Dropbox

Dropbox Business

Composite Score

9.0 /10

CX Score

9.2 /10

884 Reviews Write a Review

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What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details

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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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2024 Data Quadrant Champion

2024

0 Top Rated Capabilities

1 Top Rated Features

2024

2023 Data Quadrant Champion

2023

0 Top Rated Capabilities

5 Top Rated Features

2023

0 Top Rated Capabilities

1 Top Rated Features

2022

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative

4% Neutral

94% Positive

Pros

Enables Productivity
Reliable
Saves Time
Respectful

Feature Ratings

Average 86

Access Control and Rights Management

Team Collaboration

Real-Time Synchronization

Enterprise Grade Security Controls

Drag and Drop User Interface

Data Loss Prevention

Mobility Support

Large File Optimization

3rd-Party Integrations

Audit Trail

Electronic Signatures

Vendor Capability Ratings

Average 84

Ease of Implementation

Business Value Created

Quality of Features

Ease of Data Integration

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

Dropbox Business Reviews

Johnson C.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2021

" Dropbox Business With Fantastic Features "

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox is capable of storing Large files as well as sharing them. It allows several users to access same account at the same time using different devices though.

What is your favorite aspect of this product?

Having advanced and powerful features such as sync and showcase.

What do you dislike most about this product?

Nothing to dislike, I love all it has hence it meets all I expect.

What recommendations would you give to someone considering this product?

I advise them to understand all it takes then implement it.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Michael B.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2021

Share and store documents with ease

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business has a series of ideal features for storing files in the cloud, it provides a good level of security. It offers a flexible and stable process of transferring files and documents of different sizes. It greatly enhances collaborative work by its ability to share files in the cloud with ease. It allows you to store files in an organized way and also facilitates the management of permissions to create secure access to documents.

What is your favorite aspect of this product?

It has a nice and simple user interface. Document storage is fast and reliable regardless of file size and type. The Dropbox account can be accessed from any device and at any time. Allows you to create backup copies of valuable files and quickly synchronize changes. Dropbox Business support is fast and efficient. It has excellent options for recovering deleted or modified files.

What do you dislike most about this product?

Dropbox Business is a considerably expensive option and the mobile app needs to be continually updated to function optimally.

What recommendations would you give to someone considering this product?

The set of features offered by Dropbox Business ensures the secure storage and synchronization of your organization's files. I recommend her for her ability to improve company shared work.

Pros

Reliable
Caring
Respectful
Fair

Kenil G.

Role: Student Academic
Industry: Education
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2021

Easy to use for storing in cloud

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

The user interface is unique and easy to use. File saving is easy with dropbox.

What is your favorite aspect of this product?

The cloud storage of dropbox is efficient. Dropbox is secure. There is a mobile application available so we can access data through mobile also. The user interface is easy to use.

What do you dislike most about this product?

The cost of dropbox is too high for small organization usage. The mobile application has some bugs.

What recommendations would you give to someone considering this product?

Dropbox is easy to use for file transferring between devices. Also, we can share the files with anyone through the link. We can store our data in a cloud easily, which data becomes handy to use anytime we want.

Pros

Continually Improving Product
Caring
Acts with Integrity
Helps Innovate

Dropbox Business

What is Dropbox Business?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Champion

2023 Data Quadrant Champion

Dropbox Business Ratings

88 Likeliness to Recommend

96 Plan to Renew

1 Since last award

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Dropbox Business?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Access Control and Rights Management Ability to discretely control who can access the file.

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Mobility Support Software is optimized for mobile usage.

Large File Optimization Contains optimizations for transfers of large files.

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Audit Trail View all previous activity including any recent edits and user access.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Dropbox Business Reviews

Johnson C.

" Dropbox Business With Fantastic Features "

Likeliness to Recommend

Pros

Michael B.

Share and store documents with ease

Likeliness to Recommend

Pros

Kenil G.

Easy to use for storing in cloud

Likeliness to Recommend

Pros

Most Popular Dropbox Business Comparisons

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ShareFile

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Zoho WorkDrive

1
Since last award

Feature Ratings

Access Control and Rights Management

Team Collaboration

Real-Time Synchronization

Enterprise Grade Security Controls

Drag and Drop User Interface

Data Loss Prevention

Mobility Support

Large File Optimization

3rd-Party Integrations

Audit Trail

Electronic Signatures

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Quality of Features

Ease of Data Integration

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support