Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Acts with Integrity
  • Helps Innovate

Feature Ratings

Average 86

Access Control and Rights Management

87

Team Collaboration

86

Real-Time Synchronization

86

Enterprise Grade Security Controls

86

Drag and Drop User Interface

85

Data Loss Prevention

85

Large File Optimization

85

Mobility Support

85

Audit Trail

84

Electronic Signatures

84

3rd-Party Integrations

84

Vendor Capability Ratings

Average 85

Ease of Implementation

86

Business Value Created

86

Quality of Features

86

Ease of Data Integration

86

Usability and Intuitiveness

85

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

83

Vendor Support

82

Dropbox Business Reviews

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Oct 2020

Reliable and secure cloud storage.

Likeliness to Recommend

9 /10

Pros

  • Performance Enhancing
  • Efficient Service
  • Effective Service
  • Inspires Innovation

Oswald R.

  • Role: Information Technology
  • Industry: Electronics
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2020

Probably the best file sharing solution available.

Likeliness to Recommend

6 /10

What differentiates Dropbox Business from other similar products?

Ease of Use

What is your favorite aspect of this product?

Easy to use, popular platform, stable

What do you dislike most about this product?

Difficulty in keeping the platform off of your network. Difficult to keep users using it on the network because of the free platform version.

What recommendations would you give to someone considering this product?

Great platform. Maybe the best.... but it is difficult to manage. Users can sync entire servers to their directories using the free version, if they wanted.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Security Frustrates

Christian L.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2020

Reliable and Secure file storage solution.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business securely stores files in a centralized location to be accessed from anywhere at anytime.It ls loaded with features and capabilities that facilitates teams to work virtually and effortlessly.Dropbox Business takes security very serious and ensures information stored is safe by using multi-layer of protection.It is easy to use and affordable.

What is your favorite aspect of this product?

Dropbox syncs information safely across all devices to enable users gain access to them whenever they are in need from anywhere at anytime.It is easy to recover files which is beneficial in case of mass deletion or virus attack.Security in Dropbox is paramount and the remote wipe feature helps delete confidential data in devices lost or stolen.Teams can collaborate on the same file at the same time improving work productivity. Sharing different file types is fast and easy in Dropbox.

What do you dislike most about this product?

Dropbox previewing files is not the best as one needs to dowload the file to view it.

What recommendations would you give to someone considering this product?

Dropbox is suitable for small,medium and large business in any industry.It simplifies remote working.Dropbox is an option to consider if you are looking for a reliable and effective file storage platform.

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Caring

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