Dropbox

Dropbox Business

Composite Score

9.0 /10

CX Score

9.2 /10

817 Reviews Write a Review

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What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details

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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

0 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2024

2023 Data Quadrant Gold Medalist

2023

0 Top Rated Capabilities

5 Top Rated Features

2023

0 Top Rated Capabilities

1 Top Rated Features

2022

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative

4% Neutral

94% Positive

Pros

Reliable
Respectful
Acts with Integrity
Helps Innovate

Feature Ratings

Average 86

Access Control and Rights Management

Team Collaboration

Real-Time Synchronization

Enterprise Grade Security Controls

Drag and Drop User Interface

Data Loss Prevention

Large File Optimization

Mobility Support

Audit Trail

Electronic Signatures

3rd-Party Integrations

Vendor Capability Ratings

Average 85

Ease of Implementation

Business Value Created

Quality of Features

Ease of Data Integration

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support

Dropbox Business Reviews

Scarpato A.

Role: Industry Specific Role
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2024

My Experience With Dropbox Business

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

It's an amazing solution for files sharing, syncing content and collaboration.

What is your favorite aspect of this product?

The collaboration aspects of Dropbox Business is what I like most. Sharing files with my team securely is easy and the tool comes with scalable cloud storage

What do you dislike most about this product?

Nothing really as Dropbox Business has more features and delivers.

What recommendations would you give to someone considering this product?

For content collaboration, I recommend Dropbox Business. It's secure, easy to use and highly scalable.

Pros

Continually Improving Product
Performance Enhancing
Efficient Service
Effective Service

Vinay K.

Role: Finance
Industry: Finance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2024

Reliable for collaboration but limited in advanced

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

best in class filie syncing - i have used google drive and one drive but not satisfied with file syncing but when i used Dropbox i am satisfied its a great tool.

What is your favorite aspect of this product?

strong integration and API supports

What do you dislike most about this product?

not too much but please work on automatic file transfer function

What recommendations would you give to someone considering this product?

best software please use it

Pros

Helps Innovate
Unique Features
Inspires Innovation
Saves Time

Rahul y.

Role: Finance
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2024

“A dependable and adaptable product.”

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

A large number of third-party programs and services, including project management software, Google Workspace, Microsoft Office 365, and other productivity tools, are easily integrated with Dropbox Business.

What is your favorite aspect of this product?

With dropbox we are able to share and retrieve our info from anywhere. Dropbox offers a safe and decent platform for cloud storage; its main features assist us to manage our more significant files and data.

What do you dislike most about this product?

Although the main functionality is great, I wish file sharing had more advanced capabilities like password protection or link expiration dates.

What recommendations would you give to someone considering this product?

Dropbox is a stable and feature-rich cloud storage option that makes teamwork and file sharing easier. I recommend it because of its user-friendly device syncing features and background file loading, which improve productivity and simplify processes.

Pros

Helps Innovate
Enables Productivity
Unique Features
Efficient Service

Dropbox Business

What is Dropbox Business?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2023 Data Quadrant Gold Medalist

Dropbox Business Ratings

88 Likeliness to Recommend

95 Plan to Renew

1 Since last award

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Dropbox Business?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Access Control and Rights Management Ability to discretely control who can access the file.

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Large File Optimization Contains optimizations for transfers of large files.

Mobility Support Software is optimized for mobile usage.

Audit Trail View all previous activity including any recent edits and user access.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Dropbox Business Reviews

Scarpato A.

My Experience With Dropbox Business

Likeliness to Recommend

Pros

Vinay K.

Reliable for collaboration but limited in advanced

Likeliness to Recommend

Pros

Rahul y.

“A dependable and adaptable product.”

Likeliness to Recommend

Pros

Most Popular Dropbox Business Comparisons

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Microsoft OneDrive for Business

Box

ShareFile

M-Files Content Collaboration

Zoho WorkDrive

1
Since last award

Feature Ratings

Access Control and Rights Management

Team Collaboration

Real-Time Synchronization

Enterprise Grade Security Controls

Drag and Drop User Interface

Data Loss Prevention

Large File Optimization

Mobility Support

Audit Trail

Electronic Signatures

3rd-Party Integrations

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Quality of Features

Ease of Data Integration

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support