Dropbox Business Logo
Dropbox Business Logo
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Enterprise Grade Security Controls

86

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

84

Data Loss Prevention

84

Large File Optimization

84

3rd-Party Integrations

84

Electronic Signatures

84

Audit Trail

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Quality of Features

85

Usability and Intuitiveness

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

84

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Vendor Support

82

Dropbox Business Reviews

Julie B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2021

A good experience with Dropbox Business

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

My computer's hard drive space saving has been improved, because now I can backup to the cloud thanks to Dropbox Business, it's a relief because I also save a lot of time when viewing files directly online and I feel very safe. Because the security that Dropbox Business offers is unique and its software improves every day. I think it has a very robust interface with very good bases that allow me to work very well and with great confidence. Some similar software does not meet our standards and for that reason we chose Dropbox Business.

What is your favorite aspect of this product?

With my Dropbox Business account, I can access my information when I need it, because I have a backup of my information in the cloud and I am not afraid of my documents being deleted from my computer. I get a full guarantee of my information, and it does not cost me anything to upload the files, because it is very fast and has no complications. I like it a lot because it is very easy and it does not have errors when loading confidential documents in my Dropbox Business account.

What do you dislike most about this product?

I have not had a bad time with Dropbox Business, because I got the answers I wanted and it is the backup of information 100% safe, because thanks to its implementation that is directly in the cloud, I can access it whenever I wish because I have also synchronized my computer with my Dropbox Business account on the phone and when I need a document, I get it immediately.

What recommendations would you give to someone considering this product?

Recommend Dropbox Business is very easy, because with it you can store all the important documents that you have in your computer in the Dropbox Business account, which allows you to have a backup copy and, as it is directly in the cloud, you do not fear the Filter of information, because with this software you are protected. I have great confidence in recommending it because I have never been disappointed and, if you are traveling, you can download it on your phone to access the information when you need it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sadie Julia W.

  • Role: Industry Specific Role
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Safe and with large storage capacity

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox is the platform with the largest storage capacity, it can store all the files and documents I want and I don't have to worry about anything. Dropbox, the safest storage system on the market, complies with a very good security system that generates peace of mind, it is a tool to share files and to be able to access information from anywhere.

What is your favorite aspect of this product?

The storage capacity of Dropbox is what I love the most, I can store large documents and I can access the information from anywhere. Dropbox allows you to share files without any restrictions and complies with security parameters that ensure that no one can steal my information.

What do you dislike most about this product?

Dropbox is always the best option for storing large documents, there are a wide variety of storage tools on the market, but Dropbox is still the best, far above the other alternatives.

What recommendations would you give to someone considering this product?

I want to recommend Dropbox for companies that need gigantic storage in one place and without risk of information theft. Dropbox ensures that documents are always available so that users can access information from anywhere and on all devices.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sanjay K.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Feb 2021

One of the best cloud storage solutions today

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Nice UI and search function so it's easy to find files you're looking for.

What is your favorite aspect of this product?

Great tool for previewing large files and sharing them quickly with people in and out of the organisation.

What do you dislike most about this product?

Some PDF previews can be a bit wonky in terms of colour, but downloading the file and viewing it fixes that issue.

What recommendations would you give to someone considering this product?

If you're looking for a reliable and safe place to store your files, Dropbox is definitely an option you should consider. It makes it simple to share and review different types of files.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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