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Dropbox

Dropbox Business

Composite Score

9.0 /10

CX Score

9.2 /10

910 Reviews Write a Review

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What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details

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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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2024 Data Quadrant Champion

2024

0 Top Rated Capabilities

1 Top Rated Features

2024

2023 Data Quadrant Champion

2023

0 Top Rated Capabilities

5 Top Rated Features

2023

Service Experience
Product Impact

2023

0 Top Rated Capabilities

1 Top Rated Features

2022

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative

4% Neutral

94% Positive

Pros

Enables Productivity
Reliable
Saves Time
Respectful

Feature Ratings

Average 85

Access Control and Rights Management

Team Collaboration

Enterprise Grade Security Controls

Real-Time Synchronization

Drag and Drop User Interface

Mobility Support

Data Loss Prevention

Large File Optimization

3rd-Party Integrations

Electronic Signatures

Audit Trail

Vendor Capability Ratings

Average 84

Ease of Implementation

Business Value Created

Ease of Data Integration

Quality of Features

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

Dropbox Business Reviews

Christian L.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2020

Reliable and Secure file storage solution.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business securely stores files in a centralized location to be accessed from anywhere at anytime.It ls loaded with features and capabilities that facilitates teams to work virtually and effortlessly.Dropbox Business takes security very serious and ensures information stored is safe by using multi-layer of protection.It is easy to use and affordable.

What is your favorite aspect of this product?

Dropbox syncs information safely across all devices to enable users gain access to them whenever they are in need from anywhere at anytime.It is easy to recover files which is beneficial in case of mass deletion or virus attack.Security in Dropbox is paramount and the remote wipe feature helps delete confidential data in devices lost or stolen.Teams can collaborate on the same file at the same time improving work productivity. Sharing different file types is fast and easy in Dropbox.

What do you dislike most about this product?

Dropbox previewing files is not the best as one needs to dowload the file to view it.

What recommendations would you give to someone considering this product?

Dropbox is suitable for small,medium and large business in any industry.It simplifies remote working.Dropbox is an option to consider if you are looking for a reliable and effective file storage platform.

Pros

Reliable
Enables Productivity
Unique Features
Caring

Blessed T.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2020

Best tool for team collaboration and file storage

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

We chose Dropbox for its ease of use,adaptable flexible storage plans,seamless integrations with third party applications and team collaboration features it provides that we found exceptional from other similar products.

What is your favorite aspect of this product?

For team collaboration ,Dropbox is the best.We can create a central place for the team to locate files easily and store.Using the comment feature helps at gaining feedback fast next to the files.Backs up data and stores the latest version of files.I love that files saved in Dropbox are automatically synced across all devices that we are using making it efficient and fast to access the files.

What do you dislike most about this product?

I have not found anything that i dislike about dropbox for the 3 years i have been using it.

What recommendations would you give to someone considering this product?

Dropbox offers peace of mind since all files stored are secured.It improves productivity and collaboration.It is effective at improving you workflow in all your business process.

Pros

Efficient Service
Helps Innovate
Continually Improving Product
Reliable

Joshua M.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2020

Efficient file sharing solution for business.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox provides centralized storage space for businesses to store files, and share via mobile phones, and desktops. It is reliable and cost-effective for businesses of all sizes. The customer support is very responsive and knowledgable. It is also easy to use and very secure.

What is your favorite aspect of this product?

My favorite thing about Dropbox its storage and file sharing capabilities it offers. The file synchronization system is powerful and complete. It is flexible to adapt to any organization's needs. Its remote wipe feature is amazing at protecting all our sensitive data from being accessed when devices are stolen or lost. Easy to install and use.

What do you dislike most about this product?

I found the automated file sync working slowly but other than this, its simplicity is great.

What recommendations would you give to someone considering this product?

I recommend Dropbox for an organization looking for efficient storage space, easy to use, and secure services. It is a clear alternative from all its competitors.

Pros

Reliable
Enables Productivity
Unique Features
Efficient Service

Dropbox Business

What is Dropbox Business?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Champion

2023 Data Quadrant Champion

Dropbox Business Ratings

88 Likeliness to Recommend

96 Plan to Renew

1 Since last award

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Dropbox Business?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Access Control and Rights Management Ability to discretely control who can access the file.

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Mobility Support Software is optimized for mobile usage.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Large File Optimization Contains optimizations for transfers of large files.

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

Audit Trail View all previous activity including any recent edits and user access.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Dropbox Business Reviews

Christian L.

Reliable and Secure file storage solution.

Likeliness to Recommend

Pros

Blessed T.

Best tool for team collaboration and file storage

Likeliness to Recommend

Pros

Joshua M.

Efficient file sharing solution for business.

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Access Control and Rights Management

Team Collaboration

Enterprise Grade Security Controls

Real-Time Synchronization

Drag and Drop User Interface

Mobility Support

Data Loss Prevention

Large File Optimization

3rd-Party Integrations

Electronic Signatures

Audit Trail

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Ease of Data Integration

Quality of Features

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support