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Dropbox

Dropbox Business

Composite Score

9.0 /10

CX Score

9.2 /10

910 Reviews Write a Review

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What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details

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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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2024 Data Quadrant Champion

2024

0 Top Rated Capabilities

1 Top Rated Features

2024

2023 Data Quadrant Champion

2023

0 Top Rated Capabilities

5 Top Rated Features

2023

Service Experience
Product Impact

2023

0 Top Rated Capabilities

1 Top Rated Features

2022

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative

4% Neutral

94% Positive

Pros

Enables Productivity
Reliable
Saves Time
Respectful

Feature Ratings

Average 85

Access Control and Rights Management

Team Collaboration

Enterprise Grade Security Controls

Real-Time Synchronization

Drag and Drop User Interface

Mobility Support

Data Loss Prevention

Large File Optimization

3rd-Party Integrations

Electronic Signatures

Audit Trail

Vendor Capability Ratings

Average 84

Ease of Implementation

Business Value Created

Ease of Data Integration

Quality of Features

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

Dropbox Business Reviews

Brittany N.

Role: Finance
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2020

Dropbox Business: Cloud file storage software

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business provides multiple pricing plans, and premium offers room for negotiation. It has more robust features and has strong encryption tools.

What is your favorite aspect of this product?

User community has advanced, where we collaborate on files in real-time. It offers a free trial for the first 30 days.

What do you dislike most about this product?

Need i say something really, Dropbox Business has never failed me even on a single instance.

What recommendations would you give to someone considering this product?

Consider their budget and file storage and synchronization needs prior to decision making.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Jane L.

Role: Information Technology
Industry: Communications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2020

Fulfilling Cloud Storage Space

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business issues a free trial which lasts for one month, and this allows us to learn more about the application. Also, Dropbox Business maintains high security of all the files that are entered here. And finally, Dropbox Business is a colorful application with all forms of themes.

What is your favorite aspect of this product?

The free version which I get from Dropbox Business is one thing I value from the tool. Also, the constant updates, that makes us have an easy encounter and interactions with the application makes us love the tool. And security matters makes Dropbox Business stay on top.

What do you dislike most about this product?

From an encounter, Dropbox Business is a cloud storage application which is classic, and designed for high security of all the files and content stored there. About having a dislike, that is a no with Dropbox Business.

What recommendations would you give to someone considering this product?

Dropbox Business issues you a chance to store all the files that you have in a secure environment and accessing them is quite easy and manageable. The requirements for this applications are not too demanding.

Pros

Helps Innovate
Reliable
Performance Enhancing
Efficient Service

joan M.

Role: Human Resources
Industry: Insurance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2020

Secure Cloud Storage Space

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

I appreciate the free version of Dropbox Business, which takes us the whole one month, giving us the chance of learning about the application. Also, the good guidance on how to use the tool is something which many other applications lacks. Lastly, Dropbox Business is a colorful application.

What is your favorite aspect of this product?

Dropbox Business has its uniqueness features, like colors and themes, that makes it look incredible. Also, Dropbox Business maintains high security for the all files we store there The guide and the updates we get from the support is adequate.

What do you dislike most about this product?

However, the premium version of Dropbox Business after the trial is quite expensive, and this makes some users struggle in procuring it. Nonetheless, other features which deals with performance are extremely useful.

What recommendations would you give to someone considering this product?

Get a solution for your cloud storage and have ease access of all the files that you want. There is security in Dropbox Business. And finally, guidance on how to run the software is issued.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Dropbox Business

What is Dropbox Business?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Champion

2023 Data Quadrant Champion

Dropbox Business Ratings

88 Likeliness to Recommend

96 Plan to Renew

1 Since last award

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Dropbox Business?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Access Control and Rights Management Ability to discretely control who can access the file.

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Mobility Support Software is optimized for mobile usage.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Large File Optimization Contains optimizations for transfers of large files.

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

Audit Trail View all previous activity including any recent edits and user access.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Dropbox Business Reviews

Brittany N.

Dropbox Business: Cloud file storage software

Likeliness to Recommend

Pros

Jane L.

Fulfilling Cloud Storage Space

Likeliness to Recommend

Pros

joan M.

Secure Cloud Storage Space

Likeliness to Recommend

Pros

Most Popular Dropbox Business Comparisons

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ShareFile

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Zoho WorkDrive

1
Since last award

Feature Ratings

Access Control and Rights Management

Team Collaboration

Enterprise Grade Security Controls

Real-Time Synchronization

Drag and Drop User Interface

Mobility Support

Data Loss Prevention

Large File Optimization

3rd-Party Integrations

Electronic Signatures

Audit Trail

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Ease of Data Integration

Quality of Features

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support