Dropbox Business Logo
Dropbox Business Logo
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Enterprise Grade Security Controls

86

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

84

Data Loss Prevention

84

Large File Optimization

84

3rd-Party Integrations

84

Electronic Signatures

84

Audit Trail

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Quality of Features

85

Usability and Intuitiveness

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

84

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Vendor Support

82

Dropbox Business Reviews

Naresh V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Reliable platform for cloud connection

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

It provides a secure and best way to store data platform also it's mobile application is totally amazing we are able to view our data and from everywhere easily also it provides a api features with using these api we are able to provide a cloud service to our application that's increase our software and efficiency.

What is your favorite aspect of this product?

It's better user interface that makes it user friendly also it provides a good storage platform where we are able to store larger files easily and effectively from mobile device as well as web application and with using this api we are able to provide a secure cloud platform to our application.

What do you dislike most about this product?

Best and secure platform for cloud connection nothing to dislike with using this

What recommendations would you give to someone considering this product?

It has unique and best features as compared to other platforms we are able to store and retrieve our files easily also sharing of files is so easy also it provides all these features at a effective price point. Overall amazing software.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rohit K.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

User-Friendly and Collaborative

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Mainly, Dropbox Business focuses on the convenience of its operation and effectiveness of synchronizing files across devices. It has now Smart Sync that gives the users a view at the files without occupying local space and Dropbox Paper that is used for collaboration. The numerous strategic connections of third applications such as Slack or Zoom, as well as numerous security measures like using encryption and applying detailed folder permissions, make it an ideal and universal solution for collaboration as well as for organizing documents.

What is your favorite aspect of this product?

I like that Dropbox Business has a Smart Sync where you can find your files but they do not necessarily have to be stored locally. This helps when dealing with large files, or where disk space is a limiting factor, but at the same time allows the user to get at their files from anywhere.

What do you dislike most about this product?

What I find most unappealing about Dropbox Business is that the price is relatively higher than other cloud storage options for teams. Also, those specific plans may have limited storage space making it mandatory to upgrade to a more expensive package to gain more storage capacity.

What recommendations would you give to someone considering this product?

With the Google Drive, think about your storage needs and requirements before opting for Dropbox Business as the higher tiers charge per user in your team. Take this feature as an example, Smart Sync to help save local storage and use other apps such as Slack and Zoom to enhance teamwork. Ensure that you leverage security to ensure your data is safe when using Dropbox and utilize Dropbox Paper for Realtime Collaboration.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nicky R.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

I have a generally good experience on Dropbox.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

It is Dropbox LAN feature for me. This functionality makes Dropbox very responsive and fast on all platforms. It also ensures that files are synchronized between all connected devices to my account, as soon as I save them to my folder. This provides me with quick access to my files on all devices.

What is your favorite aspect of this product?

One of the first things that appeals to me most as a Dropbox user, is how easy it is to navigate. I am of the opinion that its interface on mobile and desktop was built with the user in mind and all features are easy to access without difficulty. Its search function is easy to use too, making it convenient for me to locate my files.

What do you dislike most about this product?

The absence of zero knowledge encryption is a big question mark on Dropbox , especially for users or organizations who are concerned about their privacy. On another hand, there is no straightforward way to resolve conflicts arising from multiple users working on the same file.

What recommendations would you give to someone considering this product?

Thanks to Dropbox outstanding user interface, it has attracted a fast learning curve from new users in my organization. I recommend it to professionals seeking a file storage platform they can learn to use very quickly.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

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