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Dropbox

Dropbox Business

Composite Score

9.0 /10

CX Score

9.2 /10

910 Reviews Write a Review

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What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details

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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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2024 Data Quadrant Champion

2024

0 Top Rated Capabilities

1 Top Rated Features

2024

2023 Data Quadrant Champion

2023

0 Top Rated Capabilities

5 Top Rated Features

2023

Service Experience
Product Impact

2023

0 Top Rated Capabilities

1 Top Rated Features

2022

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative

4% Neutral

94% Positive

Pros

Enables Productivity
Reliable
Saves Time
Respectful

Feature Ratings

Average 85

Access Control and Rights Management

Team Collaboration

Enterprise Grade Security Controls

Real-Time Synchronization

Drag and Drop User Interface

Mobility Support

Data Loss Prevention

Large File Optimization

3rd-Party Integrations

Electronic Signatures

Audit Trail

Vendor Capability Ratings

Average 84

Ease of Implementation

Business Value Created

Ease of Data Integration

Quality of Features

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

Dropbox Business Reviews

Rahul y.

Role: Finance
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2024

“A dependable and adaptable product.”

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

A large number of third-party programs and services, including project management software, Google Workspace, Microsoft Office 365, and other productivity tools, are easily integrated with Dropbox Business.

What is your favorite aspect of this product?

With dropbox we are able to share and retrieve our info from anywhere. Dropbox offers a safe and decent platform for cloud storage; its main features assist us to manage our more significant files and data.

What do you dislike most about this product?

Although the main functionality is great, I wish file sharing had more advanced capabilities like password protection or link expiration dates.

What recommendations would you give to someone considering this product?

Dropbox is a stable and feature-rich cloud storage option that makes teamwork and file sharing easier. I recommend it because of its user-friendly device syncing features and background file loading, which improve productivity and simplify processes.

Pros

Helps Innovate
Enables Productivity
Unique Features
Efficient Service

Jyoti S.

Role: Sales Marketing
Industry: Telecommunications
Involvement: Vendor Selection and Purchasing

Validated Review

Verified Reviewer

Submitted Sep 2024

Intuitive interface with robust feature.

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

Dropbox different itself as they seamlessly integrates with wide range of third party application including Microsoft office, slack and zoom. Also user appreciated their synchronisation and sharing capabilities. They offer advance feature like file optimize and recovery. They have strong security measures, including encryption at rest and transit with standard GDPR. Also they provide user friendly interface, that's appreciated their simplicity and ease to use, make it Dropbox accessible to wide range of user.

What is your favorite aspect of this product?

One standout aspect of Dropbox Business is its seamless file synchronization and sharing capabilities. The ease with which users can share files and collaborate in real-time, combined with robust version control and recovery options, makes it highly effective for both individual and team productivity. User friendly interface makes Dropbox top notch. Customization plan has also good. This smooth user experience helps ensure that everyone has access to the latest documents and can collaborate efficiently, which is crucial for maintaining workflow and project momentum.

What do you dislike most about this product?

High in cost as compared to similar softwares. For small team or new user with tight budget, Dropbox bussiness can be relatively expensive.

What recommendations would you give to someone considering this product?

Dropbox determine the amount of storage you require and evaluate how you and your team collaborate. Dropbox Business is known for its file-sharing and collaboration features, so ensure these align with your needs.integrates well with your existing tools and software. This can help streamline your workflow and avoid disruptions. They provide free trial or demo options to test the platform’s functionality and user experience before committing.

Pros

Performance Enhancing
Effective Service
Altruistic
Includes Product Enhancements

Cons

Under Delivered
Commodity Features
Vendor's Interest First

Annah B.

Role: Industry Specific Role
Industry: Transportation
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2024

A Great Content Management Tool

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

The security features of Dropbox Business is what makes it special.

What is your favorite aspect of this product?

I like the bulletproof security features. It makes handling documents easy. Enhances content collaboration.

What do you dislike most about this product?

Dropbox Business had performed optimally. No issues.

What recommendations would you give to someone considering this product?

For smooth business content management, try Dropbox Business.

Pros

Helps Innovate
Reliable
Performance Enhancing
Unique Features

Dropbox Business

What is Dropbox Business?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Champion

2023 Data Quadrant Champion

Dropbox Business Ratings

88 Likeliness to Recommend

96 Plan to Renew

1 Since last award

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Dropbox Business?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Access Control and Rights Management Ability to discretely control who can access the file.

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Mobility Support Software is optimized for mobile usage.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Large File Optimization Contains optimizations for transfers of large files.

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

Audit Trail View all previous activity including any recent edits and user access.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Dropbox Business Reviews

Rahul y.

“A dependable and adaptable product.”

Likeliness to Recommend

Pros

Jyoti S.

Intuitive interface with robust feature.

Likeliness to Recommend

Pros

Cons

Annah B.

A Great Content Management Tool

Likeliness to Recommend

Pros

Most Popular Dropbox Business Comparisons

Google Drive

Microsoft OneDrive for Business

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ShareFile

M-Files Content Collaboration

Zoho WorkDrive

1
Since last award

Feature Ratings

Access Control and Rights Management

Team Collaboration

Enterprise Grade Security Controls

Real-Time Synchronization

Drag and Drop User Interface

Mobility Support

Data Loss Prevention

Large File Optimization

3rd-Party Integrations

Electronic Signatures

Audit Trail

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Ease of Data Integration

Quality of Features

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support