Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

Filter By

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Acts with Integrity
  • Helps Innovate

Feature Ratings

Average 86

Access Control and Rights Management

87

Team Collaboration

86

Real-Time Synchronization

86

Enterprise Grade Security Controls

86

Drag and Drop User Interface

85

Data Loss Prevention

85

Large File Optimization

85

Mobility Support

85

Audit Trail

85

Electronic Signatures

84

3rd-Party Integrations

84

Vendor Capability Ratings

Average 85

Ease of Implementation

86

Business Value Created

86

Quality of Features

86

Ease of Data Integration

86

Usability and Intuitiveness

86

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

83

Vendor Support

83

Dropbox Business Reviews

Daniel P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Efficiency in file synchronization and sharing.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox offers the best file sharing experience. It's the only file sharing option that can start downloading a file, stop it during an internet outage, and then pick up right where you left off, while the competition made us retry downloading the file multiple times. The ability to have all our documents in one place and accessible from anywhere is also incredibly useful and convenient for us.

What is your favorite aspect of this product?

It has a simple user interface and automatic synchronization option. It provides us with an exceptional backup system for our files and the PDF scanner feature is excellent. In addition, it also gives us the possibility of sharing documents or entire folders when necessary.

What do you dislike most about this product?

The only disadvantage I find is that the cost per user is quite high.

What recommendations would you give to someone considering this product?

Dropbox is a powerful and reliable cloud storage solution that enables file sharing and collaboration. Background file loading and intuitive sync capabilities across devices streamline workflows and improve productivity, I recommend it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kajal S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

Best platform for cloud storage

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

It has a best feature to store our files and folders also they provide a secure cloud connection also they provide a option to use this connection to our company application by using this api we are able to do our cloud connection in the application this is enhancing our product quality they have a good features like link sharing folder sharing and third party integration also we can access our files on mobile devices also

What is your favorite aspect of this product?

This tool has better features as compared to other cloud platform like offline access of files and mobile device access also third party integration option we have a good encryption option in this cloud storage like two factor authentication and permission management overall best platform for cloud connection.

What do you dislike most about this product?

Nothing to dislike in this software this provide a excellent cloud storage services with a integration feature.

What recommendations would you give to someone considering this product?

This software has a better features as compared to other like third party integration by using this we are able to integrate our best application and provide them a secure cloud platform as per our client requirements by using this we are continuously growing our business effectively.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Alamin I.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

SHARE AND KEEP YOUR FILES SAFE

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Offering customization options would be a game changer. If the users can customize their interface, it will make the app so cool and friendly.

What is your favorite aspect of this product?

It keeps history of its files. It helps users to undo their actions. One can also recover something if they accidentally deleted some files.

What do you dislike most about this product?

To use this software, you have to keep high speed internet connection. It can’t do a single piece of work without a proper internet connection. I think developers should decrease the dependency on the internet connection.

What recommendations would you give to someone considering this product?

I highly recommend this software to anyone who is suffering from storage problems. It will definitely solve all your problems with just one single app. So by using this, make your headache go away.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Dropbox Business Comparisons