Dropbox

Dropbox Business

Composite Score

9.0 /10

CX Score

9.2 /10

818 Reviews Write a Review

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What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details

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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

0 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2024

2023 Data Quadrant Gold Medalist

2023

0 Top Rated Capabilities

5 Top Rated Features

2023

0 Top Rated Capabilities

1 Top Rated Features

2022

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative

4% Neutral

94% Positive

Pros

Reliable
Respectful
Acts with Integrity
Helps Innovate

Feature Ratings

Average 86

Access Control and Rights Management

Team Collaboration

Real-Time Synchronization

Enterprise Grade Security Controls

Drag and Drop User Interface

Data Loss Prevention

Large File Optimization

Mobility Support

Audit Trail

Electronic Signatures

3rd-Party Integrations

Vendor Capability Ratings

Average 85

Ease of Implementation

Business Value Created

Quality of Features

Ease of Data Integration

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support

Dropbox Business Reviews

Gowtham S.

Role: Information Technology
Industry: Communications
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2024

A good Cloud Storage tool for large files.

Likeliness to Recommend

7 /10

What differentiates Dropbox Business from other similar products?

The main reason for choosing Dropbox is its wide vriety of file format supports ( it almost have every file format supported ). And the next most important thing is exposure of the API to get the tool integerated with any other Platform. And the additional thing is the speed of the tool in processing even large files.

What is your favorite aspect of this product?

wide variety , many options in integeration and the tool speed. - and recently I started using there Monile App. and I like the look and feel and the performance of the Monile App ( Android App).

What do you dislike most about this product?

The support and service team of them needs to improve a bit. they have answers for our problem but they want us to follow up many times to provide answers.

What recommendations would you give to someone considering this product?

If you want a tool for handling large files across formats which can be integerated with many applications choose drop box. ( Note : If you have experts in your side to do implementation of the application bcs you cannot expect much from the support team ).

Pros

Respectful
Trustworthy
Unique Features
Efficient Service

Cons

Less Inspiring
Vendor's Interest First
Charges for Enhancements

Role: Consultant
Industry: Finance
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Jun 2024

Good products, works for the job.

Likeliness to Recommend

7 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Cons

Vendor Friendly Policies
Vendor's Interest First

William H.

Role: Finance
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2024

Expensive but offers quality service.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox has the best integration with third party software solutions and systems of any cloud storage option, I know about. Coupled with how easy it is to use across different access mediums ( desktop, browser and mobile ), Dropbox has been able to differentiate itself from substitute programs in key ways that truly matter, to a user like myself, as far as safe cloud based file storage is concerned.

What is your favorite aspect of this product?

The security provisions on dropbox , meant to protect my saved files from un-authrorized access is enterprise quality. With security options like two factor authentication available to me, I have not had a reason to be bothered about the security of sensitive data saved or shared through the Dropbox program.

What do you dislike most about this product?

Limited task management functionality and pricing is quite on the high side. I would say if I was to pay for this software myself, I would very likely be considering other cloud software storage program.

What recommendations would you give to someone considering this product?

I will always advocate that teams do a trial of a product , before considering full adoption.

Pros

Reliable
Performance Enhancing
Enables Productivity
Security Protects

Dropbox Business

What is Dropbox Business?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2023 Data Quadrant Gold Medalist

Dropbox Business Ratings

88 Likeliness to Recommend

95 Plan to Renew

1 Since last award

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Dropbox Business?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Access Control and Rights Management Ability to discretely control who can access the file.

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Large File Optimization Contains optimizations for transfers of large files.

Mobility Support Software is optimized for mobile usage.

Audit Trail View all previous activity including any recent edits and user access.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Dropbox Business Reviews

Gowtham S.

A good Cloud Storage tool for large files.

Likeliness to Recommend

Pros

Cons

Good products, works for the job.

Likeliness to Recommend

Pros

Cons

William H.

Expensive but offers quality service.

Likeliness to Recommend

Pros

Most Popular Dropbox Business Comparisons

Google Drive

Microsoft OneDrive for Business

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ShareFile

M-Files Content Collaboration

Zoho WorkDrive

1
Since last award

Feature Ratings

Access Control and Rights Management

Team Collaboration

Real-Time Synchronization

Enterprise Grade Security Controls

Drag and Drop User Interface

Data Loss Prevention

Large File Optimization

Mobility Support

Audit Trail

Electronic Signatures

3rd-Party Integrations

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Quality of Features

Ease of Data Integration

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support