Dropbox

Dropbox Business

Composite Score

9.0 /10

CX Score

9.2 /10

818 Reviews Write a Review

Claim Software

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

Filter By

2024 Data Quadrant Gold Medalist

Latest Award, 2024

0 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2024

2023 Data Quadrant Gold Medalist

2023

0 Top Rated Capabilities

5 Top Rated Features

2023

0 Top Rated Capabilities

1 Top Rated Features

2022

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative

4% Neutral

94% Positive

Pros

Reliable
Respectful
Acts with Integrity
Helps Innovate

Feature Ratings

Average 86

Access Control and Rights Management

Team Collaboration

Real-Time Synchronization

Enterprise Grade Security Controls

Drag and Drop User Interface

Data Loss Prevention

Large File Optimization

Mobility Support

Audit Trail

Electronic Signatures

3rd-Party Integrations

Vendor Capability Ratings

Average 85

Ease of Implementation

Business Value Created

Quality of Features

Ease of Data Integration

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support

Dropbox Business Reviews

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Apr 2024

Dropbox is the best tool for you.

Likeliness to Recommend

8 /10

Pros

Helps Innovate
Unique Features
Effective Service
Generous Negotitation

Megan S.

Role: Information Technology
Industry: Retail
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2024

My Fortress for Secure File Sharing

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Fort Knox Security. This ain't your average cloud storage. Dropbox Business boasts top-notch security features like encryption and access controls

What is your favorite aspect of this product?

Gone are the days of emailing massive files back and forth. Dropbox Business lets me share files and folders with a simple link. Collaborating with international design partners in Dubai or remote marketing teams becomes a breeze.

What do you dislike most about this product?

While Dropbox Business is fantastic for basic file sharing, it can get a bit clunky for real-time document collaboration. Sometimes, I find myself longing for a more integrated workspace where multiple users can edit documents simultaneously

What recommendations would you give to someone considering this product?

Establish clear file-naming conventions and folder structures from the start. This keeps your Dropbox Business organized and saves you from future headaches.

Pros

Helps Innovate
Enables Productivity
Efficient Service
Acts with Integrity

Arka S.

Role: Information Technology
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2024

A very secure and feature full enterprise cloud.

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

The level of security it provides is really appreciable. The two-factor authentication is really good and works flawlessly. Also, the replicator factor is very good thus I can sleep peacefully at night with zero worries regarding my cloud data being safe.

What is your favorite aspect of this product?

The UI is very good. It also have a desktop app that works flawlessly. The video streaming option directly from cloud file is very efficient. We can also optimize the quality of stream as per our bandwidth.

What do you dislike most about this product?

The cost is relatively on the higher side compared to its peers. Also, the free trial storage given in the beginning is very less. The shared folder settings are a bit complex, would prefer a simpler menu.

What recommendations would you give to someone considering this product?

Go for it without a second though if it fulfills your requirement. This is one of the best cloud storage solutions for power users.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Dropbox Business

What is Dropbox Business?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2023 Data Quadrant Gold Medalist

Dropbox Business Ratings

88 Likeliness to Recommend

95 Plan to Renew

1 Since last award

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Dropbox Business?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Access Control and Rights Management Ability to discretely control who can access the file.

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Large File Optimization Contains optimizations for transfers of large files.

Mobility Support Software is optimized for mobile usage.

Audit Trail View all previous activity including any recent edits and user access.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Dropbox Business Reviews

Dropbox is the best tool for you.

Likeliness to Recommend

Pros

Megan S.

My Fortress for Secure File Sharing

Likeliness to Recommend

Pros

Arka S.

A very secure and feature full enterprise cloud.

Likeliness to Recommend

Pros

Most Popular Dropbox Business Comparisons

Google Drive

Microsoft OneDrive for Business

Box

ShareFile

M-Files Content Collaboration

Zoho WorkDrive

1
Since last award

Feature Ratings

Access Control and Rights Management

Team Collaboration

Real-Time Synchronization

Enterprise Grade Security Controls

Drag and Drop User Interface

Data Loss Prevention

Large File Optimization

Mobility Support

Audit Trail

Electronic Signatures

3rd-Party Integrations

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Quality of Features

Ease of Data Integration

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support