Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

Filter By

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
5% Neutral
93% Positive

Pros

  • Reliable
  • Respectful
  • Acts with Integrity
  • Helps Innovate

Feature Ratings

Average 86

Access Control and Rights Management

87

Team Collaboration

86

Real-Time Synchronization

86

Enterprise Grade Security Controls

86

Drag and Drop User Interface

85

Data Loss Prevention

85

Large File Optimization

85

Mobility Support

85

Audit Trail

84

Electronic Signatures

84

3rd-Party Integrations

84

Vendor Capability Ratings

Average 85

Ease of Implementation

86

Business Value Created

86

Quality of Features

86

Ease of Data Integration

86

Usability and Intuitiveness

85

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

83

Vendor Support

82

Dropbox Business Reviews

Priyadarshi U.

  • Role: Student Academic
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Fantastic features, too pricey!

Likeliness to Recommend

6 /10

What differentiates Dropbox Business from other similar products?

Dropbox focuses on secure cloud storage with user-friendly features,

What is your favorite aspect of this product?

Selective Sync feature is my favorite.

What do you dislike most about this product?

Limited file editing capabilities.

What recommendations would you give to someone considering this product?

Choose Dropbox Business if: Security is your top priority and you value user-friendliness. You can leverage Selective Sync to potentially reduce storage needs, lowering costs slightly. Explore alternatives if: Cost is a major concern or you need strong built-in collaboration features and advanced file management.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Unique Features

Amit s.

  • Role: Finance
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Limited Storage Considering Alternatives to Google

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Pascual G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Reliable and highly scalable!!!

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

With Dropbox, we can effectively carry out collaborative work, plus it works very well in Windows and Mac environments. We can also use it through the most popular browsers and its mobile APP does what we need to keep us informed. Dropbox is characterized by having a simple and clean interface, and its costs are very competitive. Selective synchronization mechanisms help us optimize our hardware and reach a balance between the information we need to manage daily and those files that should only be saved for very occasional use.

What is your favorite aspect of this product?

What I like most about Dropbox is that there are many ways to access information. For example, I have the Mac operating system on my machine and I also have a Virtual machine (VirtualBox), and in both environments, I can use Dropbox simultaneously, in addition to having the APP on my phone to keep me informed. I like that Dropbox generates a report to my email of the files that my colleagues have worked on and the notifications of the shipments they make to me are very useful.

What do you dislike most about this product?

I actually have no complaints about Dropbox, it just catches my attention that when I use it from the Browser sometimes when a lot of time has passed, Dropbox sends me an authentication code, then an alert email and maybe it's a lot of information But I suppose that is necessary for my security and to protect the information in a very secure way. Incorporating more customization features may be important in some organizations that like to have corporate branding in the tools they use.

What recommendations would you give to someone considering this product?

Without a doubt, I can recommend Dropbox for its multiple functionalities. An interested person can try the free version before paying for licensing, which makes it easier to make sure it is really what that organization needs. With Dropbox, scalability is guaranteed and if the company has no problems with having information outside its servers, this platform will be a great option in the medium and long term. Additionally, it is important to consider that having a repository of electronic documents is an important decision, in addition to selecting robust and reliable suppliers, and from my point of view Dropbox meets these two premises.

Pros

  • Enables Productivity
  • Respectful
  • Continually Improving Product
  • Reliable

Most Popular Dropbox Business Comparisons