Dropbox

Dropbox Business

Composite Score

9.0 /10

CX Score

9.2 /10

824 Reviews Write a Review

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What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details

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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

0 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2024

2023 Data Quadrant Gold Medalist

2023

0 Top Rated Capabilities

5 Top Rated Features

2023

0 Top Rated Capabilities

1 Top Rated Features

2022

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative

5% Neutral

93% Positive

Pros

Reliable
Respectful
Acts with Integrity
Helps Innovate

Feature Ratings

Average 86

Access Control and Rights Management

Team Collaboration

Real-Time Synchronization

Enterprise Grade Security Controls

Drag and Drop User Interface

Data Loss Prevention

Large File Optimization

Mobility Support

Audit Trail

3rd-Party Integrations

Electronic Signatures

Vendor Capability Ratings

Average 84

Ease of Implementation

Business Value Created

Quality of Features

Ease of Data Integration

Usability and Intuitiveness

Availability and Quality of Training

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support

Dropbox Business Reviews

Simon M.

Role: Operations
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2023

Simple to use, great for photo and data assets

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

As a business, it assists in helping us exchange files and data from client projects with my colleagues, saving time and effort

What is your favorite aspect of this product?

pain-free syncing of Dropbox system data from any device to the cloud.

What do you dislike most about this product?

It lacks additional features that would encourage my team to use it as their sole file-sharing software - currently using side by side with Google Drive

What recommendations would you give to someone considering this product?

Try using the personal version first to see if you like the software set-up

Pros

Enables Productivity
Saves Time
Helps Innovate
Continually Improving Product

Parveen C.

Role: Information Technology
Industry: Engineering
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2023

Anytime access to your data

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

They have some cheap plan for data storage that makes them unique from others.

What is your favorite aspect of this product?

Fast access of data at any time. They have their mobile app as well so can access it from everywhere

What do you dislike most about this product?

UI is a bit cluttered, should work on uploading speed as well. But overall a great product

What recommendations would you give to someone considering this product?

For fast access use this product

Pros

Helps Innovate
Trustworthy
Caring
Saves Time

Abby l.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2023

The best cloud storage tool.

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

It stands out from competing programs because of its intuitive interface, straightforward functionality, generous free tier, and high-quality features.

What is your favorite aspect of this product?

It offers a user interface that is easy to navigate, a sufficient quantity of storage space that can be accessible for a very low cost, and a channel that is encrypted for the storage and sharing of documents.

What do you dislike most about this product?

Dropbox Business is characterized by its user-friendly interface, cost-effectiveness, and comprehensive collection of useful and professional tools suitable for various types of organizations. As a user, we have not encountered any difficulties while utilizing Dropbox. On the contrary, it has proven to be a valuable resource for consolidating and remotely accessing our information, resulting in significant cost savings.

What recommendations would you give to someone considering this product?

In addition to providing a more professional and secure storage system, the program's low $25 monthly subscription fee allows us to share it with at least three members of our team, enjoy limitless storage space, and send and receive files of any size. For all this I recommend the use of this incredible program.

Pros

Performance Enhancing
Unique Features
Efficient Service
Effective Service

Dropbox Business

What is Dropbox Business?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2023 Data Quadrant Gold Medalist

Dropbox Business Ratings

88 Likeliness to Recommend

95 Plan to Renew

1 Since last award

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Dropbox Business?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Access Control and Rights Management Ability to discretely control who can access the file.

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Large File Optimization Contains optimizations for transfers of large files.

Mobility Support Software is optimized for mobile usage.

Audit Trail View all previous activity including any recent edits and user access.

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Dropbox Business Reviews

Simon M.

Simple to use, great for photo and data assets

Likeliness to Recommend

Pros

Parveen C.

Anytime access to your data

Likeliness to Recommend

Pros

Abby l.

The best cloud storage tool.

Likeliness to Recommend

Pros

Most Popular Dropbox Business Comparisons

Google Drive

Microsoft OneDrive for Business

Box

ShareFile

M-Files Content Collaboration

Zoho WorkDrive

1
Since last award

Feature Ratings

Access Control and Rights Management

Team Collaboration

Real-Time Synchronization

Enterprise Grade Security Controls

Drag and Drop User Interface

Data Loss Prevention

Large File Optimization

Mobility Support

Audit Trail

3rd-Party Integrations

Electronic Signatures

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Quality of Features

Ease of Data Integration

Usability and Intuitiveness

Availability and Quality of Training

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support