Dropbox

Dropbox Business

Composite Score

9.0 /10

CX Score

9.2 /10

817 Reviews Write a Review

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What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details

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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

0 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2024

2023 Data Quadrant Gold Medalist

2023

0 Top Rated Capabilities

5 Top Rated Features

2023

0 Top Rated Capabilities

1 Top Rated Features

2022

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative

4% Neutral

94% Positive

Pros

Reliable
Respectful
Acts with Integrity
Helps Innovate

Feature Ratings

Average 86

Access Control and Rights Management

Team Collaboration

Real-Time Synchronization

Enterprise Grade Security Controls

Drag and Drop User Interface

Data Loss Prevention

Large File Optimization

Mobility Support

Audit Trail

Electronic Signatures

3rd-Party Integrations

Vendor Capability Ratings

Average 85

Ease of Implementation

Business Value Created

Quality of Features

Ease of Data Integration

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support

Dropbox Business Reviews

Luis A.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2025

Integration with traditional business tools

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

The main features that set Dropbox Business apart from other Dropbox plans are the refined version control, where files and folders can be reverted to earlier revisions with ease. With Smart Sync, there is an opportunity to save local space that is most often used by storing files in the cloud and having access at a moments notice. It turns out that the ability to set details about the sharing of files on this platform allows administrators to set specific roles and access levels for different workers or other parties.

What is your favorite aspect of this product?

The dependability aspect of the platform guarantees that updated files are always accessible to members of a team due to proper synchronization. It is also present in the administrative console, where the user gets detailed audit trails or records of activity in a program to help control team interaction and confirm their compliance with the guidelines of security.

What do you dislike most about this product?

It could be optimized for the search functionality instead of just using the file name search and for contents within the file. File preview is one of the issues experienced in the mobile app; bigger files have to be downloaded first in order to be previewed. The folder sharing interface may be further refined, as this is sometimes confusing and several steps can be necessary to change sharing permissions of subfolders.

What recommendations would you give to someone considering this product?

The complexity of the integration projects immediately escalates to call for close working and, more often, involves sharing of files. When collaboration is taking place with the members of the remotely located team and outside vendors, Dropbox Business is an essential element in my working routine. Version control handled in the platform has saved many possible conflicts regarding documentation, and the highly developed security has reassured our clients in sharing sensitive project documents.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Gulsan P.

Role: Sales Marketing
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2025

best for secure file sharing

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

dropbox business is one of the best when it comes to keeping files safe and secure while sharing them with teams.

What is your favorite aspect of this product?

high-level security features customizable permissions for file sharing

What do you dislike most about this product?

can be overkill for smaller teams who don’t need those features

What recommendations would you give to someone considering this product?

If security is your priority, dropbox business is the go-to. but, it might be too much for smaller teams who need just basic file sharing.

Pros

Helps Innovate
Reliable
Effective Service
Inspires Innovation

Jaydeep A.

Role: Information Technology
Industry: Telecommunications
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2025

Great product

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox is great for its easy file sharing and collaboration tools. It also has strong security features.

What is your favorite aspect of this product?

Dropbox gives you a lot of safe space to store files, which you can get to from any device. That's why I like it. I can update files on all my devices right away.

What do you dislike most about this product?

Nothing to dislike, everything is working fine.

What recommendations would you give to someone considering this product?

A great option for its easy access and storage features, plus it keeps documents safe and secure.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Dropbox Business

What is Dropbox Business?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2023 Data Quadrant Gold Medalist

Dropbox Business Ratings

88 Likeliness to Recommend

95 Plan to Renew

1 Since last award

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Dropbox Business?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Access Control and Rights Management Ability to discretely control who can access the file.

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Large File Optimization Contains optimizations for transfers of large files.

Mobility Support Software is optimized for mobile usage.

Audit Trail View all previous activity including any recent edits and user access.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Dropbox Business Reviews

Luis A.

Integration with traditional business tools

Likeliness to Recommend

Pros

Gulsan P.

best for secure file sharing

Likeliness to Recommend

Pros

Jaydeep A.

Great product

Likeliness to Recommend

Pros

Most Popular Dropbox Business Comparisons

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Zoho WorkDrive

1
Since last award

Feature Ratings

Access Control and Rights Management

Team Collaboration

Real-Time Synchronization

Enterprise Grade Security Controls

Drag and Drop User Interface

Data Loss Prevention

Large File Optimization

Mobility Support

Audit Trail

Electronic Signatures

3rd-Party Integrations

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Quality of Features

Ease of Data Integration

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support