Dropbox Business Logo
Dropbox Business Logo
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 86

Access Control and Rights Management

87

Team Collaboration

86

Real-Time Synchronization

86

Enterprise Grade Security Controls

86

Drag and Drop User Interface

85

Data Loss Prevention

85

Mobility Support

85

Large File Optimization

85

3rd-Party Integrations

84

Audit Trail

84

Electronic Signatures

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

86

Quality of Features

85

Ease of Data Integration

85

Usability and Intuitiveness

85

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

84

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Vendor Support

82

Dropbox Business Reviews

Deepak K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

secure collaboration tool that supports Projects

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business stands out for its intuitive interface, robust file syncing across devices, and strong security features, making it easy for teams to collaborate and share files seamlessly. Its Smart Sync feature allows access to files without taking up local storage, and its advanced admin controls offer granular permission settings. Compared to competitors, Dropbox Business integrates well with a wide range of tools like Slack, Microsoft 365, and Adobe, enhancing team productivity. While it lacks some project management features, its simplicity and reliability make it a top choice for file-centric collaboration.

What is your favorite aspect of this product?

its Smart Sync feature, which allows teams to access and manage files without consuming local storage. This ensures seamless collaboration, especially for distributed teams handling large files, while maintaining efficiency and flexibility across devices.

What do you dislike most about this product?

the biggest drawback of Dropbox Business is its lack of integrated project management features, such as task assignment, timeline tracking, and workflow automation, which require additional tools and can hinder seamless end-to-end project oversight.

What recommendations would you give to someone considering this product?

If you're considering Dropbox Business, start by assessing your needs to determine if its secure file sharing and storage capabilities align with your goals. While it excels in these areas, it lacks built-in project management tools, so pairing it with platforms like Asana or Trello might be necessary. Take full advantage of its integrations with tools like Slack, Microsoft 365, and Google Workspace to enhance collaboration and streamline workflows. Choose a plan that fits your team size, storage requirements, and desired administrative controls. Additionally, train your team to use features like Smart Sync and advanced sharing options to max

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Jacob P.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Fantastic products

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Robust data recovery options and secure backup features providing peace mind marking

What recommendations would you give to someone considering this product?

Dropbox is user-friendly and approachable and seamless integration capabilities making it a most popular choice for businesses

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Lewis K.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

Making Marketing Less Messy, One File at a Time.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

In a busy marketing department, where files fly back and forth daily, Dropbox Business has become our go-to solution for keeping everything organized and accessible. It's more than just a cloud storage tool—it’s the backbone of how we share, store, and collaborate. Whether we’re managing campaign assets or working with external partners, it’s been reliable and easy to use, even when juggling tight deadlines.

What is your favorite aspect of this product?

I really appreciate the Smart Sync functionality. Being able to see everything in one place without taking up space on my computer has saved me so much time—not to mention avoided a few storage headaches. The version history is another lifesaver. We’ve recovered overwritten files more times than I care to admit, and it’s a relief knowing there’s always a backup if something goes wrong.

What do you dislike most about this product?

I'd like to see the folder organization options

What recommendations would you give to someone considering this product?

I’d absolutely recommend it to colleagues, especially those working in creative or collaborative roles. It’s dependable, user-friendly, and packed with features that simplify how we work as a team. If you’re looking for a way to keep everything in one place and running smoothly, Dropbox Business is worth the investment.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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