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Dropbox Sign Logo Award Winner Product Badge
Dropbox

Dropbox Sign

Composite Score
9.2 /10
CX Score
9.3 /10
Category
Dropbox Sign
9.2 /10

What is Dropbox Sign?

Dropbox Sign allows you to electronically request and add legally valid signatures to any document, from new hire agreements to loans, to NDAs. Dropbox Sign is available in an intuitive web interface, a developer-friendly API, or as a Salesforce add-on.

Company Details


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Awards & Recognition

Dropbox Sign won the following awards in the Electronic Signature category

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Dropbox Sign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Sign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

94 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Sign?

2% Negative
5% Neutral
93% Positive

Pros

  • Client Friendly Policies
  • Security Protects
  • Fair
  • Enables Productivity

Feature Ratings

Average 93

User-Friendly

96

E-Signatures

94

Digital Signature

93

Audit Trail

93

Third-Party Integration

92

Mobile

92

Workflow

92

Notifications

91

Security

91

Regulatory Compliance

91

Cloud/On-Prem/Hybrid Deployment

91

Vendor Capability Ratings

Average 90

Ease of Implementation

94

Availability and Quality of Training

92

Ease of IT Administration

92

Usability and Intuitiveness

92

Business Value Created

91

Ease of Data Integration

90

Product Strategy and Rate of Improvement

90

Ease of Customization

90

Vendor Support

90

Breadth of Features

90

Quality of Features

89

Dropbox Sign Reviews

Steven S.

  • Role: C-Level
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Amazing, Professional, Contracts!

Likeliness to Recommend

10 /10

What differentiates Dropbox Sign from other similar products?

I honestly haven't tried many digital signature products because I fell in love with this one and it has been a great product where I didn't want to look into another service. I have all of my Statement of Works (contracts) signed via HelloSign. I upload my document, I digitally sign it, and then I email it to my client and the project begins once they sign it.

What is your favorite aspect of this product?

The ease of use and notifications. It is very simple to upload my PDF file and add some fill-in-the-blank sections at the end that my client needs to complete and sign electronically. Once I sign it and email it out, I am notified. I am also notified if they open the email and document, as well as when they sign it. Once it is signed, I download a copy for my client folder and I always have an electronic record of the contract. Very simple and straightforward.

What do you dislike most about this product?

At this point, for what I need to use it for, I have no complaints. I create all of the documents with my design programs and just upload them as a PDF. I have not needed to create a document from scratch, so for my purposes, HelloSign is very easy to use and helpful.

What recommendations would you give to someone considering this product?

Try it! You will most likely love it. But I guess depending on the number of digital signatures you need each month, there may be other options out there but I wouldn't know because this is my go-to electronic signature product!

Pros

  • Enables Productivity
  • Reliable
  • Trustworthy
  • Efficient Service

Martina E.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Everything an electronic signing tool should be.

Likeliness to Recommend

10 /10

What differentiates Dropbox Sign from other similar products?

Hellosign does not just provide electronic signing capabilities, but it also includes digital authentication protocols as well. This is very important as it prevents a signed document from being falsified and ensures that signed documents can be proven legally as legitimate , if ever there is a need to do that in the law court.

What is your favorite aspect of this product?

Hellosign has made it convenient for our customers to sign documents without fuss. No need to download a software or use any special hardware. From within the browser interface on computer or on browser , anyone can sign contractual documents in seconds.

What do you dislike most about this product?

Very satisfied with everything Hellosign has had to offer , over the years.

What recommendations would you give to someone considering this product?

Hellosign is one of the most reliable methods of collecting electronic signatures for contractual documents remotely.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jamie C.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Hellosign does what it is supposed to do.

Likeliness to Recommend

10 /10

What differentiates Dropbox Sign from other similar products?

A major constraint of electronically collecting signatures has to do with security. Hellosign does take care of this for us, by ensuring that only persons we send contractual documentations to will have access to them . It does this via the Qualified Electronic Signature feature, which has now become our favorite way to verify the identities of contract/agreement signees.

What is your favorite aspect of this product?

Audit trails. For every e-signature collection tool, the ability to prove that a recipient accessed a contractual document, reviewed it and signed it is very important. Most importantly too, Hellosign also enable us to request identity verification for a signee, to ensure the right person is the one signing the document. The aforementioned is my favorite part of Hellosign.

What do you dislike most about this product?

It is difficult to dislike anything about our overall relationship with Hellosign. With Hellosign, we get what we need as far as electronic signature collection and management is concerned.

What recommendations would you give to someone considering this product?

Personally, I rate Hellosign above every other electronic signature tool ,and I have actually tried a few others. Beyond the fact that it is the first e-signature tool I ever used, which could make me biased, it simply just works.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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