Dropbox

Dropbox Sign

Composite Score

9.2 /10

CX Score

9.3 /10

71 Reviews Write a Review

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What is Dropbox Sign?

Dropbox Sign allows you to electronically request and add legally valid signatures to any document, from new hire agreements to loans, to NDAs. Dropbox Sign is available in an intuitive web interface, a developer-friendly API, or as a Salesforce add-on.

Company Details

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Awards & Recognition

Dropbox Sign won the following awards in the Electronic Signature category

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2024 Emotional Footprint Champion

Latest Award, 2024

Conflict Resolution

Latest Award, 2024

2024 Data Quadrant Gold Medalist

2024

11 Top Rated Capabilities

13 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

9 Top Rated Capabilities

12 Top Rated Features

2023

4 Top Rated Capabilities

7 Top Rated Features

2022

Dropbox Sign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Sign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

94 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Sign?

2% Negative

5% Neutral

93% Positive

Pros

Client Friendly Policies
Security Protects
Fair
Enables Productivity

Feature Ratings

Average 93

User-Friendly

E-Signatures

Digital Signature

Audit Trail

Third-Party Integration

Mobile

Workflow

Notifications

Security

Regulatory Compliance

Cloud/On-Prem/Hybrid Deployment

Vendor Capability Ratings

Average 90

Ease of Implementation

Availability and Quality of Training

Ease of IT Administration

Usability and Intuitiveness

Business Value Created

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support

Breadth of Features

Quality of Features

Dropbox Sign Reviews

Natasha M.

Role: Sales Marketing
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2022

Contractual signings are as seamless as possible.

Likeliness to Recommend

10 /10

What differentiates Dropbox Sign from other similar products?

One of the reasons why we have stuck with Hellosign as a company, is its audit trail feature. This feature makes use of things like time stamp and activity tracker, to ensure that every action taken by a signee, is documented for legal purposes.

What is your favorite aspect of this product?

For me, I am in love with the Hellosign application. It makes it super convenient to send out contractual documents and review signed contractual agreements on the Hellosign application, on the go.

What do you dislike most about this product?

Hellosign is amongst an handful of programs, which I can term perfect. It perfectly addresses our major reason for using it.

What recommendations would you give to someone considering this product?

Hellosign simply just wins. Perhaps, there could be better alternatives out there but Hellosign simply works for me.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Livia T.

Role: Sales Marketing
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2022

For us, Hellosign is gold.

Likeliness to Recommend

10 /10

What differentiates Dropbox Sign from other similar products?

Hellosign is easy to use for everyone and this is very important from an organizational perspective, as our customers and partners are made up of people from varying demographies . Therefore, it is important that both tech savvy and non-tech savvy customers are able to append their signatures on contractual documents without problems, using Hellosign.

What is your favorite aspect of this product?

I like Hellosigns audit trail functionality. The lack of this was the reason why professionals had reservations about electronic signatures being legally binding, only a few years back. Thanks to this feature however, we have never encountered legal litigations on the authenticity of documents , our business customers have signed using HelloSign.

What do you dislike most about this product?

I like everything about Hellosign and why this is not an easy statement to make, it is a true reflection of my experience with this electronic signature software.

What recommendations would you give to someone considering this product?

Hellosign is amongst the available multiple e-signature signing options out there. For me, I recommend it because it is just easy to use, across all platforms. Users basically scribble signatures on documents using their finger-tip.

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Brad W.

Role: Sales Marketing
Industry: Insurance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2022

The easiest E-signature platform out there!

Likeliness to Recommend

10 /10

What differentiates Dropbox Sign from other similar products?

The overall ease of the platform and user interface.

What is your favorite aspect of this product?

Workflow is extremely intuitive and simple.

What do you dislike most about this product?

Not much at all.

What recommendations would you give to someone considering this product?

After using this for less than a Day you will be glad you made the switch!

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Dropbox Sign

What is Dropbox Sign?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

Dropbox Sign Ratings

90 Likeliness to Recommend

100 Plan to Renew

94 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Dropbox Sign?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

User-Friendly Intuitive and easy-to-use, with drag and drop tools to build forms on a visual canvas-type workspace.

E-Signatures Ability to add a digital mark indicating agreement to the conditions and terms in a contract or document and also confirms the identity of the message's creator

Digital Signature Not the same as e-signature. A digital signature is an encrypted packet associated with a document. Encrypted and decrypted via keys in a signatory certificate.

Audit Trail View all previous activity including any recent edits and user access.

Third-Party Integration Able to integrate easily with other business systems e.g. CRM, ERP, Document Management, Microsoft.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Workflow Solution allows business to automate approval and action routines for easy fast processing through the lifecycle.

Notifications Alerting can be triggered by the application including documents that are not signed making administration much easier.

Security Software provides appropriate data and access security.

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

Cloud/On-Prem/Hybrid Deployment Supports one or many deployment models - On-prem, cloud or hybrid hosting of the database system.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Dropbox Sign Reviews

Natasha M.

Contractual signings are as seamless as possible.

Likeliness to Recommend

Pros

Livia T.

For us, Hellosign is gold.

Likeliness to Recommend

Pros

Brad W.

The easiest E-signature platform out there!

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

User-Friendly

E-Signatures

Digital Signature

Audit Trail

Third-Party Integration

Mobile

Workflow

Notifications

Security

Regulatory Compliance

Cloud/On-Prem/Hybrid Deployment

Vendor Capability Ratings

Ease of Implementation

Availability and Quality of Training

Ease of IT Administration

Usability and Intuitiveness

Business Value Created

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support

Breadth of Features

Quality of Features