Dynamics 365 Business Central Logo
Dynamics 365 Business Central Logo
Microsoft Corporation

Dynamics 365 Business Central

Composite Score
7.9 /10
CX Score
8.2 /10
Category
Dynamics 365 Business Central
7.9 /10

What is Dynamics 365 Business Central?

Streamline your processes, make smarter decisions, and accelerate growth with Dynamics 365 Business Central—a comprehensive business management solution designed for small to medium-sized businesses.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Dynamics 365 Business Central won the following awards in the Discrete Manufacturing ERP category

Dynamics 365 Business Central Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dynamics 365 Business Central.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

98 Plan to Renew

77 Satisfaction of Cost Relative to Value

3
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dynamics 365 Business Central?

1% Negative
5% Neutral
94% Positive

Pros

  • Reliable
  • Trustworthy
  • Acts with Integrity
  • Continually Improving Product

Feature Ratings

Average 81

Analytics and Reporting

85

Accounting and Financial Management

85

Quality Management

83

Inventory Management

82

Production Management

81

Supply Chain Management

80

Customer Relationship Management

79

Procurement Management

79

BOM Management

75

Workforce Management

73

Engineering Data Management

73

Vendor Capability Ratings

Average 81

Ease of Customization

86

Business Value Created

86

Vendor Support

85

Ease of Data Integration

84

Ease of Implementation

82

Usability and Intuitiveness

82

Breadth of Features

82

Ease of IT Administration

81

Quality of Features

80

Availability and Quality of Training

77

Product Strategy and Rate of Improvement

75

Dynamics 365 Business Central Reviews

Tarun M.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2024

Streamlined Efficiency and Innovative Solutions

Likeliness to Recommend

9 /10

What differentiates Dynamics 365 Business Central from other similar products?

Dynamics 365 Business Central stands out for its seamless integration with other Microsoft tools, offering a cohesive ecosystem that enhances overall efficiency. The user-friendly interface makes navigation a breeze, even for those less tech-savvy. The platform's scalability is impressive, adapting seamlessly to the evolving needs of our business. Unlike some competitors, the continuous updates and improvements reflect a commitment to staying ahead in the tech game. Overall, it's the combination of user-friendliness, integration capabilities, scalability, and ongoing improvements that truly sets Dynamics 365 Business Central apart

What is your favorite aspect of this product?

One of the standout features for me is the sheer adaptability of Dynamics 365 Business Central. It seamlessly molds itself to our unique business processes, offering a level of flexibility that's hard to come by. The intuitive interface is another game-changer; it doesn't feel like you need a tech degree to navigate through it. And let's talk about the real-time insights – having that kind of data at your fingertips is a game-changer for decision-making. It's these aspects, the adaptability, user-friendly interface, and powerful insights, that make Dynamics 365 Business Central a top pick for me

What do you dislike most about this product?

The only thing that I dislike is its occasional glitches that appear in the system updates. While they don't happen too often, when they do, it disrupts the flow a bit. Also, the pricing structure can be a bit tricky to navigate, especially for smaller businesses on a tighter budget. But, on the whole, considering the benefits, these are more like minor inconveniences rather than deal-breakers

What recommendations would you give to someone considering this product?

For anyone eyeing Dynamics 365 Business Central, my advice would be to invest some time upfront in fully understanding your business needs and the specific functionalities you require. The platform is feature-rich, and tailoring it to your needs can make a world of difference. Also, don't shy away from leveraging the support resources – Microsoft's support has been quite responsive in my experience. Lastly, stay updated on the latest features and updates; they often bring valuable enhancements. It's all about aligning the power of Dynamics 365 Business Central with your unique business requirements.

Pros

  • Continually Improving Product
  • Reliable
  • Efficient Service
  • Effective Service

Alden R.

  • Role: Finance
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

365 Dynamics is a state of the art ERP solution

Likeliness to Recommend

10 /10

What differentiates Dynamics 365 Business Central from other similar products?

It goes a long way to facilitate project success and optimize supply chain management. It is also possible to get world class security and compliance and it makes it easier to make data driven decisions.

What is your favorite aspect of this product?

The ability to deliver exceptional service and elevate my customer's journey truly stands out.

What do you dislike most about this product?

The licensing options begin at 70 US dollars per user per month which is a bit steep to implement across the board.

What recommendations would you give to someone considering this product?

Go for it in case if you are looking to integrate your business systems. It was also named ERP of the year in 2023 by Forbes Advisor which proves my point.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Saheed A.

  • Role: Industry Specific Role
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2025

Powerful Business Tool.

Likeliness to Recommend

8 /10

What differentiates Dynamics 365 Business Central from other similar products?

It works really well with other Microsoft apps, so everything feels connected and easy to use.

What is your favorite aspect of this product?

I like how easy it is to track finances, sales, and inventory all in one place.

What do you dislike most about this product?

Some features are hard to set up without help.

What recommendations would you give to someone considering this product?

Get proper training to set it up right from the start.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Most Popular Dynamics 365 Business Central Comparisons