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Dynatrace Logo
Dynatrace

Dynatrace

Composite Score
8.6 /10
CX Score
9.0 /10
Dynatrace
8.6 /10

What is Dynatrace?

The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.

Company Details


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Awards & Recognition

Dynatrace won the following awards in the Website Analytics category

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Dynatrace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dynatrace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

2
Since last award

100 Plan to Renew

92 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dynatrace?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Data Visualization

90

Social Media Analytics

90

Device and Browser Analytics

88

API Framework

87

Search Engine Optimization

87

Customer Journey Modelling

87

Audience Segmentation

86

Conversion Analysis

84

Customer Value Analysis

84

Audience Demographics

84

Paid Search Integration

79

Vendor Capability Ratings

Average 86

Breadth of Features

91

Availability and Quality of Training

88

Product Strategy and Rate of Improvement

88

Business Value Created

87

Ease of Data Integration

87

Vendor Support

86

Ease of Customization

86

Quality of Features

85

Ease of Implementation

85

Usability and Intuitiveness

85

Ease of IT Administration

82

Dynatrace Reviews

Sameer K.

  • Role: Consultant
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Easy to use monitoring solution

Likeliness to Recommend

8 /10

What differentiates Dynatrace from other similar products?

dynatrace supports good monitoring alerts for the application, help us to trigger the metrics, monitor the application logs

What is your favorite aspect of this product?

monitoring

What do you dislike most about this product?

support and price

What recommendations would you give to someone considering this product?

good product

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Caring

Anna R.

  • Role: Operations
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Monitoring System Dynamics

Likeliness to Recommend

9 /10

What differentiates Dynatrace from other similar products?

Dynatrace's monitoring system enables me to analyze systems and applications thoroughly, identifying performance obstacles for rapid resolution. It provides comprehensive server performance data for detailed analysis, detects network latency issues to ensure smooth data flow, tracks web page load times for optimal user experiences, and detects anomalies and performance issues before they affect users. Reveals how users encounter system performance. Customizes monitoring of performance for particular devices and platforms.

What is your favorite aspect of this product?

It delivers accurate information about server activity, network lag, webpage loading durations, and other important technical particulars. By using Dynatrace, I can find and fix roadblocks, slow performance, and system problems promptly to ensure the system performs at its best. Dynatrace monitors in real-time, so it is easy to take immediate corrective action and keep the system running efficiently. It provides a comprehensive view of server performance and end-user experience, which allows for better strategic decision-making. Dynatrace also enhances user satisfaction by proactively addressing performance issues.

What do you dislike most about this product?

Dynatrace is an excellent tool for monitoring application performance. To improve its capabilities, IT teams should refine the anomaly detection algorithms and provide more detailed insights into distributed systems. This allows them to manage and enhance application performance proactively, ensuring the best possible user experience in any environment.

What recommendations would you give to someone considering this product?

Dynatrace is a crucial tool for maintaining digital harmony, with real-time monitoring, detailed analytics, and proactive anomaly detection. Data security is one of Dynatrace's top priorities, utilizing encryption and access controls to protect sensitive information. By providing comprehensive metrics for mobile app performance, Dynatrace enables analysts to enhance user experiences on a variety of devices. Dynatrace can easily monitor cloud-based systems and applications, making it adaptable to cloud environments and providing comprehensive oversight.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jessika D.

  • Role: Operations
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Fast and affordable monitoring solution.

Likeliness to Recommend

9 /10

What differentiates Dynatrace from other similar products?

There are top Observability platforms with the best APM capabilities. Their support crew is fantastic, and they are already working on a slew of new platform developments. Dynatrace delivers a major advantage by improving observability and issue discovery in complex environments with real-time monitoring and AI-driven analytics. With Root Cause Analysis, Dynatrace provides me with a visual picture of the session, logs, and performance.

What is your favorite aspect of this product?

I appreciate the ability to receive real-time alerts as well as accurate monitoring and tracking of apps on the internet or in the cloud. I enjoy how the device’s virtual assistant is also quite knowledgeable and helpful in determining the root causes of disruptions. I enjoy how it offers easy-to-use tools and capabilities that can also be configured to receive the maximum advantage and analysis of queries or follow-ups from this technology.

What do you dislike most about this product?

The API first approach is problematic since most system users are not developers and need an intuitive user interface to successfully use Dynatrace’s monitoring and analysis capabilities.

What recommendations would you give to someone considering this product?

Dynatrace offers a wide range of features, making it perfect for enterprises with heterogeneous environments and a small but diverse set of installed technologies. Dynatrace has enough out-of-the-box capabilities to meet the majority of my monitoring requirements. Dynatrace is a platform that allows enterprises to adapt and construct their monitoring solutions by leveraging Dynatrace’s innate features and maintaining all metrics in a single system for deeper analysis that allows for data correlation across all monitored systems.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

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