
What is Dynatrace?
The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.
Company Details
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
2
Since last award
100 Plan to Renew
92 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+99 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dynatrace?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Data Visualization
Social Media Analytics
Device and Browser Analytics
API Framework
Search Engine Optimization
Customer Journey Modelling
Audience Segmentation
Conversion Analysis
Customer Value Analysis
Audience Demographics
Paid Search Integration
Vendor Capability Ratings
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Business Value Created
Ease of Data Integration
Vendor Support
Ease of Customization
Quality of Features
Ease of Implementation
Usability and Intuitiveness
Ease of IT Administration
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Dynatrace Reviews
Eleanora M.
- Role: Information Technology
- Industry: Education
- Involvement: End User of Application
Submitted Aug 2023
The best service to monitor your applications.
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
We are addressing app performance issues and monitoring applications; this is a really beneficial tool to aid in development efforts for app performance concerns. The boards and AI also assist a lot with this. We have greatly improved application response times, and thanks to the detection of http 400 and 500 errors, we have been able to provide stability to a large portion of the applications monitored in Dynatrace. Additionally, notifications and anomaly prediction provide a true value above the competition to Dynatrace.
What is your favorite aspect of this product?
In general, it could be a exceptionally good product, the dashboards are very great, we are able see and distinguish a issue in time so as not to have benefit outages, the way in which it can be overseen as well as the way in which the complete foundation and forms can be checked of each application is of incredible help to moderate blunders and disappointments in applications some time recently and as of now in production. The ease with which ready to make dashboards is additionally something I like since they can be customized concurring to desires of the application proprietors in terms of the cautions that must be given to dodge issues wi
What do you dislike most about this product?
There are also graphs that are very difficult to understand on the first few tries, they should be a bit easier to analyze, and there should be a section where you can do generated reports on the applications that are monitored within Dynatrace. I dislike that labeling must be done at the agent level rather than in the gui; labels are our company's largest challenge.
What recommendations would you give to someone considering this product?
If I were to suggest it to others, I would point out that Dynatrace detection of anomalies has proved quite useful in identifying problems in the development or manufacturing of apps. The product's security is also excellent, and it allows you to segment different sorts of users to certain servers using AD groups. The software is fairly pricey, but it is quite simple to use once you become acquainted with it.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.

Charles M.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jun 2023
Excellent for performance monitoring and analysis.
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
We can simply measure and profile the use of each of our programs, services, and bots since the software provides comprehensive context throughout our whole system and processes. If a problem emerges, Dynatrace performs the appropriate cognitive activity to resolve it. It connects nicely with third-party services, particularly Slack, allowing us to get notifications in real time. Dynatrace is a tool that allows us to see the real-time performance of each of our apps. Its reports are quite detailed, and we can thoroughly evaluate them.
What is your favorite aspect of this product?
Dynatrace can instantly discover any persistent system problems or errors, and it can send messages to Slack for immediate alerting. Automation assists me in making sense of unpredictability in cloud-native environments, allowing me to create unique ways to risk mitigation and continual application excellence. Dynatrace is a comprehensive monitoring tool for both on-premises and cloud systems; it works nicely with Slack, allowing us to get detailed warnings and updates on the state of our systems. Dynatrace delivers extensive and user reports and analytics for each application, as well as real-time server capacity and responsiveness.
What do you dislike most about this product?
It's a fantastic monitoring tool; it just takes a little getting used to, especially for thorough monitoring of your application. That is why I can honestly state that I do not dislike anything at the moment; it is extremely beneficial in many aspects, such as maintaining maintenance, actual user monitoring to monitor, and everyone will automatically detect once an agent is installed.
What recommendations would you give to someone considering this product?
It has been extremely beneficial in system and performance monitoring, enabling comprehensive analysis and root cause of server issues in real time; the advantage is that it has enabled risk mitigation, resulting in peak application performance. Applications. The majority of AI technologies and cloud platforms are included, including monitoring, problem alerts, dashboard creation, root cause analysis, application integration, and much more.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.

Daniel A.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jun 2023
Dynatrace is a very powerful monitoring tool.
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
We utilized Dynatrace for Real User Monitoring (RUM), which provided us with insight into our application's performance from the perspective of real users, allowing us to spot issues. The program assists in log sectioning; the way Dynatrace striped logs allows it to find and detect any odd activity behind excessive CPU and memory utilization, as well as database performance and, in particular, delayed RDS queries. Dynatrace makes it simple to monitor cloud-hosted servers, and the query log information capability comes in handy for making graphs.
What is your favorite aspect of this product?
I particularly enjoy Dynatrace Real User Monitoring (RUM), since it offers us a view of our frontend application from the perspective of our real users, which helps us understand it a lot. We can notice practically all issues at the client end much sooner now that we are utilizing Dynatrace. Dynatrace also serves as a terrific central resource for managing and monitoring all of our apps and infrastructure. The nicest thing about Dynatrace is that it is incredibly user friendly and simple to use, and it includes excellent support and learning materials that anybody can utilize.
What do you dislike most about this product?
It might be difficult to comprehend the notion of Dynatrace and how it works at first, and it can be tough to discover the data because there is so much data being collected. It normally takes some time to completely learn how the features function, but this isn't a major concern today that there are so many academic courses available. Some of the integration and connection setup documentation is out of current and difficult to grasp for new users. You will need to call support several times during the setting procedure.
What recommendations would you give to someone considering this product?
Dynatrace is one of the most complex tools for monitoring your cloud services, providing you with a concise overview of your architecture and easing your troubleshooting process with a plethora of capabilities. The main advantage we have is the real-time alert on any type of issue, which helps us control downtime and mistakes. You have total insight into your apps and amazing visuals to utilize within the platform to ensure everything functions as it should.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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