
What is Dynatrace?
The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.
Company Details
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
2
Since last award
100 Plan to Renew
92 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+99 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dynatrace?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Data Visualization
Social Media Analytics
Device and Browser Analytics
API Framework
Search Engine Optimization
Customer Journey Modelling
Audience Segmentation
Conversion Analysis
Customer Value Analysis
Audience Demographics
Paid Search Integration
Vendor Capability Ratings
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Business Value Created
Ease of Data Integration
Vendor Support
Ease of Customization
Quality of Features
Ease of Implementation
Usability and Intuitiveness
Ease of IT Administration
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Dynatrace Reviews

Robert G.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Dec 2023
The AI-Powered Monitoring & Analytics Platform
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
Dynatrace has a smart user interface that helps with navigation. It provides end-to-end observability straight out of the box, even for complex multi-cloud systems. Its AI Ops tool automatically maps dependencies across containers, hosts, and third-party services using AI, which eliminates the need for tedious configurations. With intuitive topology maps, troubleshooting is quick and straightforward. Using Dynatrace's detailed analysis of application performance data, I decreased site loading times by over 350 milliseconds and saved on infrastructure costs by resizing overextended tiers.
What is your favorite aspect of this product?
Having reliable application performance is essential for any digital organization in today's world. As an analyst in charge of crucial business platforms, it is vital to have insights into how the production code and infrastructure operate to deliver top-notch results. Therefore, I value Dynatrace's ability to trace code changes and their effects on the user experience through real-time user monitoring (RUM). The integrated code-level analytics measure resource utilization, enabling quick optimization. I can replay user sessions easily when there are issues to replicate.
What do you dislike most about this product?
However, Dynatrace's advanced platform has many configuration options that can be difficult for novices compared to simpler monitoring tools. Additionally, hosting applications and ingesting logs require substantial infrastructure, which can pose scaling challenges at high volumes.
What recommendations would you give to someone considering this product?
For those looking for a strong observability platform that monitors code and infrastructure to boost performance, I highly suggest trying out Dynatrace. Its capacity to present actionable optimization insights is beneficial for technical teams seeking to immensely enhance their apps. Dynatrace is a valuable tool for ensuring that your apps run seamlessly.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Mathilde N.
- Role: Finance
- Industry: Banking
- Involvement: End User of Application
Submitted Dec 2023
Boost App Performance and Reduce Risk
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
For us, app performance significantly affects our profits. Delayed or unstable apps raise defaults due to cart abandonment, loan drop-offs and decline in customer satisfaction. That's why I depend on Dynatrace to provide clearly defined app monitoring that informs credit and risk decisions. Dynatrace provides unmatched end-to-end visibility into our complex multi-cloud ecosystem with AI-powered automatic topology mapping. Its smart dashboards highlight precise root causes of performance degradation across hosts, containers, code, clouds and third-party dependencies in a single pane of glass.
What is your favorite aspect of this product?
By anticipating issues with proactive anomaly alerts before customers themselves notice, I can get ahead of 8 issues, cutting downtime and improving customer retention. Session replay enables me to observe transactions from the customer's perspective, making it easy to boost completion rates. Dynatrace's monitoring of customer-impacting KPIs such as login times, payment processing, and API performance in pre-production environments is something I admire. This shift-left capability enables assessing risk of performance regressions before reaching customers.
What do you dislike most about this product?
In terms of limitations, Dynatrace’s advanced capabilities extend beyond typical monitoring use cases, requiring time-investment to master its immense functionality. Budget constraints may also limit its approachability for smaller firms, given the customized enterprise-scale performance it enables.
What recommendations would you give to someone considering this product?
For anyone who requires precise visibility into the factors affecting revenue and loyalty, such as platform stability, Dynatrace is essential. I can confidently approve credit expansion knowing platform stability won’t drive further defaults. Dynatrace's advanced monitoring reveals valuable risk insights that place it at a competitive advantage and minimize customer attrition, safeguarding profitability.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Loana A.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2023
Complete Performance Monitoring with Dynatrace
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
Dynatrace offers a wide range of tools for complete performance monitoring. Their platform provides comprehensive solutions to understand application performance and evaluate technological infrastructure. The tools help identify performance roadblocks and troubleshoot possible issues with detailed analysis. Dynatrace's comprehensive approach simplifies the complex task of enhancing user experiences.
What is your favorite aspect of this product?
Performance monitoring tools are often complicated, but Dynatrace's uncomplicated and user-friendly interface alleviates the difficulty. The dashboard's centralized layout allows for immediate access to vital insights, which is appreciated because it provides easy data analysis and reporting. Dynatrace monitors and optimizes performance in various scenarios. It finds application performance issues, streamlines tech infrastructure, and enables data-driven decisions.
What do you dislike most about this product?
Improved data display features and additional alert customization would enhance Dynatrace as a platform for performance monitoring and user experience optimization.
What recommendations would you give to someone considering this product?
Dynatrace is highly recommended for those seeking a comprehensive solution for gaining actionable insights. Its adaptability, user-friendly interface, and seamless integration of monitoring tools make it an invaluable resource. The value it brings to simplifying the assessment of application performance and infrastructure optimization is unparalleled. Dynatrace's monitoring of app and infrastructure performance is its biggest strength, allowing for prompt issue identification and optimized user experiences.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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