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Dynatrace Logo
Dynatrace

Dynatrace

Composite Score
8.6 /10
CX Score
9.0 /10
Dynatrace
8.6 /10

What is Dynatrace?

The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.

Company Details


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Awards & Recognition

Dynatrace won the following awards in the Website Analytics category

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Dynatrace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dynatrace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

2
Since last award

100 Plan to Renew

92 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dynatrace?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Data Visualization

90

Social Media Analytics

90

Device and Browser Analytics

88

API Framework

87

Search Engine Optimization

87

Customer Journey Modelling

87

Audience Segmentation

86

Conversion Analysis

84

Customer Value Analysis

84

Audience Demographics

84

Paid Search Integration

79

Vendor Capability Ratings

Average 86

Breadth of Features

91

Availability and Quality of Training

88

Product Strategy and Rate of Improvement

88

Business Value Created

87

Ease of Data Integration

87

Vendor Support

86

Ease of Customization

86

Quality of Features

85

Ease of Implementation

85

Usability and Intuitiveness

85

Ease of IT Administration

82

Dynatrace Reviews

Valeria G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Optimizing Performance with Dynatrace

Likeliness to Recommend

9 /10

What differentiates Dynatrace from other similar products?

Dynatrace's real-time system monitoring and analysis are revolutionary. The software provides issues information to notice problems in real-time for prompt troubleshooting and resolution. The software's bottleneck detection capability is unmatched. Dynatrace doesn't just search for symptoms; it delves into the underlying causes, allowing me to fine-tune my infrastructure for consistent, high-quality performance. By taking a proactive approach to identifying and automatically addressing difficulties, it minimizes downtime and maximizes engineering resources for important tasks.

What is your favorite aspect of this product?

Its ability to tackle real-time performance issues ensures that system reliability is not just a goal but an ongoing reality. Dynatrace's insights go beyond mere identification; they promote deliberate improvements that enhance the efficiency of existing infrastructure. The ability to independently address issues not only saves time but also maintains dependable system access without frequent manual intervention.

What do you dislike most about this product?

By refining root cause analysis capabilities and incorporating more advanced anomaly detection, IT teams can better identify and resolve issues before they escalate. Ensuring peak performance for both applications and IT infrastructure is crucial.

What recommendations would you give to someone considering this product?

The software empowers you to manage system performance seamlessly. Dynatrace is a vital component of my toolkit because of its immediate insights, proactive issue resolution, and intelligent optimizations. During a recent period of increased user activity, for example, Dynatrace's capacity planning insights allowed us to easily scale resources to ensure uninterrupted service. The software's ability to anticipate resource requirements provides invaluable foresight, enabling strategic expansion and avoiding any possible performance issues during periods of high demand.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Brian Q.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Awesome application monitoring tool."

Likeliness to Recommend

8 /10

What differentiates Dynatrace from other similar products?

In contrast to other programs, it allows us to save significant amounts of time by quickly checking all essential adjustments and providing relevant data.

What is your favorite aspect of this product?

Graphics and data of considerable use for ensuring proper functioning and avoiding mistakes can be displayed. Decisions about scaling can be informed by the business and traffic metrics provided by Dynatrace. The implementation of a unified set of tools for app monitoring has resulted in substantial gains.

What do you dislike most about this product?

New users may be intimidated by the sheer amount of available functionality, thus it's important to make the instruction more accessible.

What recommendations would you give to someone considering this product?

I think it's a great program and I recommend it to you. It's got a lot of great qualities, but AI is probably the most crucial. It picks up on any alterations, and after some training can tell the difference between abnormal and typical behavior.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Nicholas G. P.

  • Role: Operations
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

The best APM and troubleshooting tool available.

Likeliness to Recommend

10 /10

What differentiates Dynatrace from other similar products?

Our to begin with center is to make strides observing and alarming to diminish client detailing episodes and be more proactive, Dynatrace could be a incredible APM stage that tackles the discernibleness and issue discovery necessity for our utilize case, Dynatrace gives me with the checking from day 1 of any new or existing app, no have to be set up any alarms, all administrations and forms are naturally recognized, permits us a profound jump into purepath.

What is your favorite aspect of this product?

Dynatrace is simple to install and instrumented all of the apps on that box. Dynatrace detects all of our services, automatically processes them, and detects any slowness or unavailability using its AI engine, eliminating the need to set up manual alerts. The wide range of features available provides us with limitless opportunities to improve IT response and deepen business insights. Dynatrace is the finest APM product available, their support crew is fantastic, and they are actively working on many new platform advancements.

What do you dislike most about this product?

There is a lot to learn, and there are some discrepancies in operation; some of the dashboards are difficult to use, and configuring them to present important information can be challenging. When adopted at volume, this product can be costly. Furthermore, customization is more difficult, and the documentation does not always flow smoothly, the end-to-end seam is sometimes too deep, and it is difficult to understand where the pure path begins and ends.

What recommendations would you give to someone considering this product?

Dynatrace is the most preferred APM since it allows us to view all the way down to the code level, allowing us to readily detect errors and weaknesses affecting our applications' end users. We can quickly examine a visual replay of actual end-user sessions using session replay, while all performance indicators are automatically benchmarked and alerted to abnormalities with little or no setting. Dynatrace has rapidly become our preferred monitoring tool, and it is helping us replace numerous outdated technologies that have failed to develop and stay up with new technology.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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