
What is Dynatrace?
The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.
Company Details
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
2
Since last award
100 Plan to Renew
92 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+99 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dynatrace?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Data Visualization
Social Media Analytics
Device and Browser Analytics
API Framework
Search Engine Optimization
Customer Journey Modelling
Audience Segmentation
Conversion Analysis
Customer Value Analysis
Audience Demographics
Paid Search Integration
Vendor Capability Ratings
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Business Value Created
Ease of Data Integration
Vendor Support
Ease of Customization
Quality of Features
Ease of Implementation
Usability and Intuitiveness
Ease of IT Administration
Also Featured in...
Dynatrace Reviews

Valeria G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2023
Optimizing Performance with Dynatrace
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
Dynatrace's real-time system monitoring and analysis are revolutionary. The software provides issues information to notice problems in real-time for prompt troubleshooting and resolution. The software's bottleneck detection capability is unmatched. Dynatrace doesn't just search for symptoms; it delves into the underlying causes, allowing me to fine-tune my infrastructure for consistent, high-quality performance. By taking a proactive approach to identifying and automatically addressing difficulties, it minimizes downtime and maximizes engineering resources for important tasks.
What is your favorite aspect of this product?
Its ability to tackle real-time performance issues ensures that system reliability is not just a goal but an ongoing reality. Dynatrace's insights go beyond mere identification; they promote deliberate improvements that enhance the efficiency of existing infrastructure. The ability to independently address issues not only saves time but also maintains dependable system access without frequent manual intervention.
What do you dislike most about this product?
By refining root cause analysis capabilities and incorporating more advanced anomaly detection, IT teams can better identify and resolve issues before they escalate. Ensuring peak performance for both applications and IT infrastructure is crucial.
What recommendations would you give to someone considering this product?
The software empowers you to manage system performance seamlessly. Dynatrace is a vital component of my toolkit because of its immediate insights, proactive issue resolution, and intelligent optimizations. During a recent period of increased user activity, for example, Dynatrace's capacity planning insights allowed us to easily scale resources to ensure uninterrupted service. The software's ability to anticipate resource requirements provides invaluable foresight, enabling strategic expansion and avoiding any possible performance issues during periods of high demand.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Brian Q.
- Role: Sales Marketing
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted May 2023
Awesome application monitoring tool."
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
In contrast to other programs, it allows us to save significant amounts of time by quickly checking all essential adjustments and providing relevant data.
What is your favorite aspect of this product?
Graphics and data of considerable use for ensuring proper functioning and avoiding mistakes can be displayed. Decisions about scaling can be informed by the business and traffic metrics provided by Dynatrace. The implementation of a unified set of tools for app monitoring has resulted in substantial gains.
What do you dislike most about this product?
New users may be intimidated by the sheer amount of available functionality, thus it's important to make the instruction more accessible.
What recommendations would you give to someone considering this product?
I think it's a great program and I recommend it to you. It's got a lot of great qualities, but AI is probably the most crucial. It picks up on any alterations, and after some training can tell the difference between abnormal and typical behavior.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.

Nicholas G. P.
- Role: Operations
- Industry: Transportation
- Involvement: End User of Application
Submitted May 2023
The best APM and troubleshooting tool available.
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
Our to begin with center is to make strides observing and alarming to diminish client detailing episodes and be more proactive, Dynatrace could be a incredible APM stage that tackles the discernibleness and issue discovery necessity for our utilize case, Dynatrace gives me with the checking from day 1 of any new or existing app, no have to be set up any alarms, all administrations and forms are naturally recognized, permits us a profound jump into purepath.
What is your favorite aspect of this product?
Dynatrace is simple to install and instrumented all of the apps on that box. Dynatrace detects all of our services, automatically processes them, and detects any slowness or unavailability using its AI engine, eliminating the need to set up manual alerts. The wide range of features available provides us with limitless opportunities to improve IT response and deepen business insights. Dynatrace is the finest APM product available, their support crew is fantastic, and they are actively working on many new platform advancements.
What do you dislike most about this product?
There is a lot to learn, and there are some discrepancies in operation; some of the dashboards are difficult to use, and configuring them to present important information can be challenging. When adopted at volume, this product can be costly. Furthermore, customization is more difficult, and the documentation does not always flow smoothly, the end-to-end seam is sometimes too deep, and it is difficult to understand where the pure path begins and ends.
What recommendations would you give to someone considering this product?
Dynatrace is the most preferred APM since it allows us to view all the way down to the code level, allowing us to readily detect errors and weaknesses affecting our applications' end users. We can quickly examine a visual replay of actual end-user sessions using session replay, while all performance indicators are automatically benchmarked and alerted to abnormalities with little or no setting. Dynatrace has rapidly become our preferred monitoring tool, and it is helping us replace numerous outdated technologies that have failed to develop and stay up with new technology.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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