What is Dynatrace?
The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
100 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+98 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dynatrace?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Analyze Activity Data
Performance & Capacity Management Automation
Event & Alert Management Automation
Problem Management Automation
Analyze Discovery Data
Data Visualization
Incident Management Automation
Explainable and Trainable Algorithms
Machine Learning
Operational Task Automation
Security Operations Automation
Vendor Capability Ratings
Breadth of Features
Quality of Features
Business Value Created
Ease of Implementation
Availability and Quality of Training
Ease of Data Integration
Vendor Support
Product Strategy and Rate of Improvement
Ease of IT Administration
Usability and Intuitiveness
Ease of Customization
Also Featured in...
Dynatrace Reviews
Shannon G.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Jul 2025
AI-Driven Observability with Real Intelligence
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
Dynatrace AIOps is a market-leading solution that leverages advanced AI and automation to power observability across dynamic environments such as spanning applications, infrastructure, and cloud-native services. Its AI engine is broadly admired for delivering precise, automatic root cause identification, all within seconds.
What is your favorite aspect of this product?
The way Dynatrace automatically builds a real-time visual map of all applications, services, dependencies, and cloud components is commendable. It also provides end-to-end visibility across infrastructure, applications, logs, networks, and cloud services, all from one platform. Instead of being overwhelmed with hundreds of alerts, it intelligently groups related issues under a single, actionable problem. I like the way its customer support delivers efficient support and a friendly environment.
What do you dislike most about this product?
I praise its automation and observability depth. However, some zones need little upgrading in functioning. Otherwise, it is a comprehensive software. It delivers exceptional ROI through reduced downtime, faster root cause analysis, and automation, making the investment worthwhile.
What recommendations would you give to someone considering this product?
Treat Dynatrace as more than a monitoring tool. When integrated deeply into your DevOps and ITSM workflows, it becomes a nerve center for intelligent, automated operations. With growing working environments, access roles and data exposure must evolve.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
TamunoBelema A.
- Role: Consultant
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2025
A POWERFU AIOPS WITH AUTONOMOUS MONITORING.
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
THE SEAMLESS INTEGRATION OF AI WITH REAL TIME DATA AND AUTOMATIC ROOT CAUSE DETECTION.
What is your favorite aspect of this product?
DAVIS AI AUTOMATING INCIDENT DETECTION AND RESOLUTION.
What do you dislike most about this product?
PRICING MODEL
What recommendations would you give to someone considering this product?
LEVERAGING AI FEATURES FULLY
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Less Generous
Please tell us why you think this review should be flagged.
Andrew F.
- Role: Finance
- Industry: Banking
- Involvement: End User of Application
Submitted Apr 2024
Solves performance problems in any environment.
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
It has the ability to monitor and analyze complex application environments such as microservices, cloud software architectures and container environments, which stands out.
What is your favorite aspect of this product?
I love that it provides full visibility of the application in the cloud, allowing me to see what is happening in my cloud environment.
What do you dislike most about this product?
I am not pleased to have noticed performance problems with the tool, especially when using it in large environments or with many applications. This can cause the tool to become slow or unstable.
What recommendations would you give to someone considering this product?
I recommend it because it offers a wide range of resources, such as documentation, tutorials and videos, that can help you learn how to use the tool. Get acquainted with the user interface and functions of Dynatrace with these features.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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