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Dynatrace Logo Award Winner Product Badge
Dynatrace

Dynatrace

Composite Score
8.4 /10
CX Score
8.7 /10

What is Dynatrace?

The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.

Company Details


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Awards & Recognition

Dynatrace won the following awards in the AIOps category

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Dynatrace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dynatrace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dynatrace?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 85

Analyze Activity Data

89

Performance & Capacity Management Automation

87

Event & Alert Management Automation

86

Problem Management Automation

86

Analyze Discovery Data

85

Data Visualization

85

Incident Management Automation

85

Explainable and Trainable Algorithms

83

Machine Learning

82

Operational Task Automation

81

Security Operations Automation

75

Vendor Capability Ratings

Average 83

Breadth of Features

88

Quality of Features

87

Business Value Created

86

Ease of Implementation

85

Availability and Quality of Training

85

Ease of Data Integration

84

Vendor Support

83

Product Strategy and Rate of Improvement

81

Ease of IT Administration

80

Usability and Intuitiveness

80

Ease of Customization

76

Dynatrace Reviews

  • Role: Information Technology
  • Industry: Government
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Apr 2025

Dynatrace is great

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

peter a.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Leaves to expectations

Likeliness to Recommend

9 /10

What differentiates Dynatrace from other similar products?

The interface is easy to use

What is your favorite aspect of this product?

I love the prompt notification it delivers when there is an application degradation

What do you dislike most about this product?

Not sure yet

What recommendations would you give to someone considering this product?

Explore the features and be sure it meets your requirements.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Effective Service

Eleanora M.

  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

The best service to monitor your applications.

Likeliness to Recommend

9 /10

What differentiates Dynatrace from other similar products?

We are addressing app performance issues and monitoring applications; this is a really beneficial tool to aid in development efforts for app performance concerns. The boards and AI also assist a lot with this. We have greatly improved application response times, and thanks to the detection of http 400 and 500 errors, we have been able to provide stability to a large portion of the applications monitored in Dynatrace. Additionally, notifications and anomaly prediction provide a true value above the competition to Dynatrace.

What is your favorite aspect of this product?

In general, it could be a exceptionally good product, the dashboards are very great, we are able see and distinguish a issue in time so as not to have benefit outages, the way in which it can be overseen as well as the way in which the complete foundation and forms can be checked of each application is of incredible help to moderate blunders and disappointments in applications some time recently and as of now in production. The ease with which ready to make dashboards is additionally something I like since they can be customized concurring to desires of the application proprietors in terms of the cautions that must be given to dodge issues wi

What do you dislike most about this product?

There are also graphs that are very difficult to understand on the first few tries, they should be a bit easier to analyze, and there should be a section where you can do generated reports on the applications that are monitored within Dynatrace. I dislike that labeling must be done at the agent level rather than in the gui; labels are our company's largest challenge.

What recommendations would you give to someone considering this product?

If I were to suggest it to others, I would point out that Dynatrace detection of anomalies has proved quite useful in identifying problems in the development or manufacturing of apps. The product's security is also excellent, and it allows you to segment different sorts of users to certain servers using AD groups. The software is fairly pricey, but it is quite simple to use once you become acquainted with it.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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