Dynatrace Logo Award Winner Product Badge
Dynatrace Logo Award Winner Product Badge
Dynatrace

Dynatrace

Composite Score
8.4 /10
CX Score
8.8 /10

What is Dynatrace?

The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Dynatrace won the following awards in the AIOps category

Filter By

Dynatrace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dynatrace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

2
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dynatrace?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 85

Performance & Capacity Management Automation

89

Analyze Activity Data

88

Data Visualization

87

Problem Management Automation

85

Event & Alert Management Automation

85

Analyze Discovery Data

85

Incident Management Automation

85

Explainable and Trainable Algorithms

84

Operational Task Automation

82

Machine Learning

81

Security Operations Automation

79

Vendor Capability Ratings

Average 83

Breadth of Features

88

Business Value Created

87

Quality of Features

87

Ease of Implementation

86

Availability and Quality of Training

86

Ease of Data Integration

84

Vendor Support

82

Product Strategy and Rate of Improvement

81

Usability and Intuitiveness

80

Ease of IT Administration

80

Ease of Customization

77

Dynatrace Reviews

peter a.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Leaves to expectations

Likeliness to Recommend

9 /10

What differentiates Dynatrace from other similar products?

The interface is easy to use

What is your favorite aspect of this product?

I love the prompt notification it delivers when there is an application degradation

What do you dislike most about this product?

Not sure yet

What recommendations would you give to someone considering this product?

Explore the features and be sure it meets your requirements.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Effective Service

Nicholas G. P.

  • Role: Operations
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

The best APM and troubleshooting tool available.

Likeliness to Recommend

10 /10

What differentiates Dynatrace from other similar products?

Our to begin with center is to make strides observing and alarming to diminish client detailing episodes and be more proactive, Dynatrace could be a incredible APM stage that tackles the discernibleness and issue discovery necessity for our utilize case, Dynatrace gives me with the checking from day 1 of any new or existing app, no have to be set up any alarms, all administrations and forms are naturally recognized, permits us a profound jump into purepath.

What is your favorite aspect of this product?

Dynatrace is simple to install and instrumented all of the apps on that box. Dynatrace detects all of our services, automatically processes them, and detects any slowness or unavailability using its AI engine, eliminating the need to set up manual alerts. The wide range of features available provides us with limitless opportunities to improve IT response and deepen business insights. Dynatrace is the finest APM product available, their support crew is fantastic, and they are actively working on many new platform advancements.

What do you dislike most about this product?

There is a lot to learn, and there are some discrepancies in operation; some of the dashboards are difficult to use, and configuring them to present important information can be challenging. When adopted at volume, this product can be costly. Furthermore, customization is more difficult, and the documentation does not always flow smoothly, the end-to-end seam is sometimes too deep, and it is difficult to understand where the pure path begins and ends.

What recommendations would you give to someone considering this product?

Dynatrace is the most preferred APM since it allows us to view all the way down to the code level, allowing us to readily detect errors and weaknesses affecting our applications' end users. We can quickly examine a visual replay of actual end-user sessions using session replay, while all performance indicators are automatically benchmarked and alerted to abnormalities with little or no setting. Dynatrace has rapidly become our preferred monitoring tool, and it is helping us replace numerous outdated technologies that have failed to develop and stay up with new technology.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Mar 2023

Fantastic APM tools, save time and effort.

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Most Popular Dynatrace Comparisons