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Dynatrace

Dynatrace

Composite Score
8.4 /10
CX Score
8.8 /10

What is Dynatrace?

The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.

Company Details


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Awards & Recognition

Dynatrace won the following awards in the AIOps category

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Dynatrace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dynatrace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dynatrace?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 85

Performance & Capacity Management Automation

89

Analyze Activity Data

88

Data Visualization

87

Problem Management Automation

85

Event & Alert Management Automation

85

Analyze Discovery Data

85

Incident Management Automation

85

Explainable and Trainable Algorithms

84

Operational Task Automation

82

Machine Learning

81

Security Operations Automation

79

Vendor Capability Ratings

Average 83

Breadth of Features

88

Business Value Created

87

Quality of Features

87

Ease of Implementation

86

Availability and Quality of Training

86

Ease of Data Integration

84

Vendor Support

82

Product Strategy and Rate of Improvement

81

Usability and Intuitiveness

80

Ease of IT Administration

80

Ease of Customization

77

Dynatrace Reviews

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jan 2023

Excellent app monitoring tool with good features

Likeliness to Recommend

8 /10

Pros

  • Reliable
  • Enables Productivity
  • Effective Service
  • Saves Time

Cons

  • Less Respectful

Vickie M.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Impressive monitoring and analysis tool.

Likeliness to Recommend

9 /10

What is your favorite aspect of this product?

Dynatrace is an essential monitoring program; it offers many useful functions, and the automated alerts allow the team to respond swiftly to any problems. I enjoy how you can delve deep into performance issues and see where your application spends the most transaction time. The ability to have realtime alerts and synthetic monitoring of cloud-based or online apps with proper tracking and monitoring is what I enjoy best about the Dynatrace tool.

What do you dislike most about this product?

This program does have a learning curve. Users will need some training to work properly on this. With so many options, things might be overwhelming at first, and it takes some time to figure out the best method to locate the app's issue areas. The interface may also be improved to make it more user pleasant. One thing I dislike about the Dynatrace tool is that, even with the set threshold for alert control, we occasionally received false notifications while the program was running.

What recommendations would you give to someone considering this product?

Perfect for application monitoring, alerting, and analytics, this is one of the best APM solutions on the market for tracking and monitoring online or cloud-based applications with correct statistics and synthetic monitoring, in my view.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Peyton M.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Application performance monitoring solution.

Likeliness to Recommend

9 /10

What differentiates Dynatrace from other similar products?

Dynatrace is presently our key motivator for fixing issues in the business, with the core applications being Application Insights and Host Health. We discovered useful features such as the new SLO, the Smartscape topology, troubleshooting, and the diagnostic tool. Real-time user monitoring allows us to follow users across the organization. End-to-end monitoring for key applications has brought significant benefit to application teams in terms of time and effort savings. Dynatrace finds answers to complicated problems without requiring users to connect into numerous systems and attempt to link their results.

What is your favorite aspect of this product?

Dynatrace is a brilliant application performance monitoring technology that we are now using as our primary driving force in fixing problems in the company. It's a tremendous benefit to be able to "see through" user activities and offer application performance measurements. Developers enjoy seeing what is causing the delays or difficulties since it allows them to quickly fix and test their code. The flexibility to interact with numerous APIs is a huge benefit, and the AI causality engine is outstanding and can rapidly find the underlying cause.

What do you dislike most about this product?

It is not inexpensive; you must be prepared to spend. The most crucial elements of the new solution are not free. We found Dynatrace to be a great product, but it comes at a price that may not put a huge grin on the faces of C-tier people when it comes to budget discussions.

What recommendations would you give to someone considering this product?

Before investing large sums of money, do your study and ensure that corporate leadership, all application and infrastructure teams are on board. Dynatrace is highly recommended; provided you fulfill your budget allocation and expenditure objective, the product is a good choice.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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