
What is Dynatrace?
The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.
Company Details
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
100 Plan to Renew
86 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+98 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dynatrace?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Performance & Capacity Management Automation
Analyze Activity Data
Data Visualization
Problem Management Automation
Event & Alert Management Automation
Analyze Discovery Data
Incident Management Automation
Explainable and Trainable Algorithms
Operational Task Automation
Machine Learning
Security Operations Automation
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Ease of Implementation
Availability and Quality of Training
Ease of Data Integration
Vendor Support
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of IT Administration
Ease of Customization
Also Featured in...
Dynatrace Reviews
David M.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Jan 2023
Dynatrace is an excellent monitoring tool.
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
To optimize and run our systems on public clouds, we leverage a variety of serverless services (mainly AWS). Things fail all the time, and we utilize Dynatrace to rapidly determine what's wrong, where it's broken, and how to fix it. Dynatrace delivers real-time monitoring, visibility into regions of poor performance, and optimization of infrastructure use. Capability to recognize performance shortcomings and areas for improvement. The dashboard and single pane of glass give critical data and metrics that assisted in establishing a baseline, and any rise in use can be monitored and ascribed to a specific trigger or spike in demand.
What is your favorite aspect of this product?
Observability is critical to manage our infrastructure stack, and Dynatrace assists us in doing so efficiently. Your Service Map provides you with everything you need to track the course of data flow and how microservices are linked. Personally, I enjoy the'replay' feature, which allows you to redo the difficulties and figure out what went wrong. With insight into the network and infrastructure, the business may prioritize investment expenses and concentrate on areas of immediate need. A comprehensive dashboard designed as a single pane of glass gives real-time and accurate performance statistics.
What do you dislike most about this product?
There are certain drawbacks to agentless monitoring. When you don't install AgentOne, you have to spend a lot of time customizing visibility, and your apps suffer as a result. Alerts can be too much at times, and it will require some learning and adapting to match the particular needs of the company, since there is no one-size-fits-all solution.
What recommendations would you give to someone considering this product?
This tool has performed admirably in terms of monitoring. Prior to deployment, the complete scope of monitoring needs should be known. Begin by gathering requirements, determining the scope of implementation, and determining a time schedule for global implementation. The integration with the service currently or BMC Helix would be a key priority to guarantee that any issues are automatically filed as a ticket. Other tools exist in the shape of LogzIO and Espagon, but each tool has its own distinct capabilities when you delve under the layers.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Steven B.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Jan 2023
The best APM tools I have ever used.
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
Dynatrace is used to monitor our on-premises workloads as well as some of our cloud workloads. We can see which instances require scaling. We are saving time by not attempting to hack the cloud surveillance logs. Dynatrace is one of the best APM solutions for providing adequate monitoring for cloud-based or online applications, as well as live tracking and active alerts based on our needs. This tool also provides synthetic monitoring that displays current application availability data.
What is your favorite aspect of this product?
Dynatrace is at the cutting edge of technologies that support current software engineering approaches such as NoOps, GitOps, SRE, and so on. Dynatrace products help with continuous monitoring, root cause analysis, anomaly detection, and self-healing. The ability to have realtime alerts and synthetic monitoring of cloud-based or online apps with proper tracking and monitoring is what I enjoy best about the Dynatrace tool.
What do you dislike most about this product?
One thing I dislike about the Dynatrace tool is that, even with the set threshold for alert control, we occasionally received false notifications while the program was running. Because of Dynatrace range of features, it is an ocean that a novice/beginner would struggle to cross. The initial step requires an experienced user.
What recommendations would you give to someone considering this product?
You won't know a tool until you try it with a small workload and see how cost-effective it is. However, this is the best APM tool in my opinion for tracking and monitoring web or cloud-based applications with proper statistics and synthetic monitoring.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.

Daniel R.
- Role: Operations
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Jun 2022
This is a wonderful place to work
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
I found the Dynatrace AIOps platform unique and more powerful than its rivals because it is monitoring our system at a deeper level. It also demonstrates how services are intertwined. It allows us to track the progress of a call as it passes through our system. It has wowed me with its superior predictive data analytics and easy setup.
What is your favorite aspect of this product?
The Dynatrace AIOps tool gives the best approach for investigating performance issues and determining where the program consumes the majority of transaction time. Its dashboard is my favorite because it is really interactive and provides a rapid overview of a large amount of data at once. Dynatrace AIOps platform also aids in problem analysis, such as when employing a pure path.
What do you dislike most about this product?
One feature of the Dynatrace AIOps tool that I really dislike is the alert control barrier, as we have received multiple false alerts when testing the operation of our apps. I agree Artificial monitoring and tracing systems are important for better app performance, however, smaller organizations are unable to use these capabilities of the Dynatrace AIOps platform due to the complex code and higher price.
What recommendations would you give to someone considering this product?
As far as my requirements go, it's fantastic, and I'm confident it'll be the best solution for you as well. However, you might find it unsettling at first due to its complexity, so I recommend that you first test it for your needs, and then don't get frustrated by its complexity because once you grasp it, it'll become a superior option.
Pros
- Helps Innovate
- Enables Productivity
- Caring
- Respectful
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