Dynatrace Logo Award Winner Product Badge
Dynatrace Logo Award Winner Product Badge
Dynatrace

Dynatrace

Composite Score
8.4 /10
CX Score
8.7 /10

What is Dynatrace?

The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Dynatrace won the following awards in the AIOps category

Filter By

Dynatrace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dynatrace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dynatrace?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 85

Analyze Activity Data

89

Performance & Capacity Management Automation

87

Event & Alert Management Automation

86

Problem Management Automation

86

Analyze Discovery Data

85

Data Visualization

85

Incident Management Automation

85

Explainable and Trainable Algorithms

83

Machine Learning

82

Operational Task Automation

81

Security Operations Automation

75

Vendor Capability Ratings

Average 83

Breadth of Features

88

Quality of Features

87

Business Value Created

86

Ease of Implementation

85

Availability and Quality of Training

85

Ease of Data Integration

84

Vendor Support

83

Product Strategy and Rate of Improvement

81

Ease of IT Administration

80

Usability and Intuitiveness

80

Ease of Customization

76

Dynatrace Reviews

David K.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

It provides real-time protection.

Likeliness to Recommend

10 /10

What differentiates Dynatrace from other similar products?

We can save a significant amount of time because this analysis identifies all of the changes required and provides us with insights in a short period of time. We have complete faith in the data being collected and reported. Dynatrace is a multitasking tool that enhances anomaly detection and prediction capabilities, making it a powerful and effective tool for ensuring data security.

What is your favorite aspect of this product?

The APM tool is the method that is used to ensure that an application's uptime and performance are constantly checked and monitored. Dynatrace AIOps platform is specifically designed to monitor applications in real-time and what appeals to most they fulfill they promised to us. Performance issues, resource optimization, and inconsistencies can all be detected early and remedied before they cause a system failure.

What do you dislike most about this product?

We initially struggled to understand the many functionalities of Dynatrace, but as we progressed through each part, it became clearer how each one functioned. What irritates me is that the tool takes a long time to display the transactions, wasting valuable time.

What recommendations would you give to someone considering this product?

Dynatrace is an AIOps solution that helps businesses automate multi-cloud processes and streamline collaboration across multiple teams. You can also use its filtering capabilities to look for specific entities based on their needs. Administrators can set access permissions for employees and track processes across the web and mobile application tiers with this platform.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

David C.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

More advanced but interesting tool

Likeliness to Recommend

9 /10

What differentiates Dynatrace from other similar products?

With this automated AIOps technology, we were able to save 60% on overall expenses, and the added bonus is that it is also more cost-efficient and solid than others on which we have squandered money. Dynatrace AIOps is a cutting-edge all-in-one platform that provides accurate answers rather than merely facts on display to save our precious time and save us from losses.

What is your favorite aspect of this product?

With Sophisticated methods that rely on fault-tree analysis, we can easily detect meaningful warnings, allowing us to react more speedily, automate more procedures, and remain focused on what fuels our business. Dynatrace AIOps combines maintainability, automation, and cognition inside one framework to simplify complex clouds. Above all, all of the work we can do on it appears to be enjoyable and exciting because all of the complexities have been gone.

What do you dislike most about this product?

I don't like the concept of doing labeling at the administrator level rather than in the graphical interface. Labels are, in my opinion, our company's most critical problem. The reporting isn't easy with this system, I wish there should be a comfortable place where we can easily create reports on the apps that are monitored inside Dynatrace.

What recommendations would you give to someone considering this product?

Dynatrace AIOps is a software that fully manages the app operations method and blends AI-based techniques with business intelligence to automate important jobs and recommend solutions to common IT challenges like unplanned downtime or illegal data access. It dramatically reduces IT expenses and maximizes profits by automating complex tasks.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Belinda J.

  • Role: Sales Marketing
  • Industry: Biotechnology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Highly-featured AIOps stack

Likeliness to Recommend

10 /10

What differentiates Dynatrace from other similar products?

This intelligent solution is not only mine, but all of our team members' top picks because it is more efficient and simple to the fantasy level. In addition, this AI-driven solution helps our IT staff alleviate their workload by offloading mundane monitoring and administrative management, allowing them to focus on mission-critical matters.

What is your favorite aspect of this product?

Its self-based problem-solving feature is my favorite. It uses systematic fault-tree analysis to quickly identify a problem's core cause and help our IT experts in its final removal. This Effective AIOps deployment has also helped us eliminate false alarms completely and fully lessened the impact of duplicate or unnecessary messages. Notification management and prioritization is not a more unmanageable issue, it is now interesting.

What do you dislike most about this product?

It is not budget-friendly and the pricing structure is complex also. Their pricing model is an issue for us and we are unable to put all our servers on this tool. So we were limited in what we could do. Incorporation is not always simple, and progress necessitates further knowledge and insight.

What recommendations would you give to someone considering this product?

To get the most out of it, Dynatrace AIOps need to be appropriately located and aligned with current workflow and infrastructure settings, so I propose users carefully set up and configure it, or contact a professional who can do it wisely by understanding your job specifications and its system architecture.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Most Popular Dynatrace Comparisons